Support
ERPConnect FAQ
Checkprint
q\&a related to the checkprint feature what are the cutoff times for check payments in erpconnect? payments are processed monday to friday, excluding bank holidays the cutoff time for check payment processing is 9 00 pm et when will my account be debited and my biller receive my check payment? please see the table below for more information debit date (settlement date) credit date (receiving date) if payment is received after the cutoff… same day – your account will be debited when citizens receives the payment if a check payment is submitted before 7 am et on a banking day, the check will be printed and mailed via usps first class mail – they are typically delivered within 1 to 5 business days payments submitted after 7 00 am will be printed and mailed on the next banking day payments received after 8 50 pm et will have an effective date of the next banking day when paying with checkprint, are invoice numbers included on the check? yes invoice numbers are printed in the invoice number column on the check what kind of customizations are available with checkprint? erpconnect offers minimal customizations of your checks if you have special check printing requests or needs outside of the options detailed below, citizens’ checkmint® service may be a better option please reach out to your account representative to discuss the best fit for your business check feature checkprint options logo text only – company name and address special handling n/a – all checks are mailed via usps 1st class mail signatures one or two signatures for all checks note if you need two signatures for checks over a certain dollar amount, you will need to have two signatures for all checks created via erpconnect paper remittance advices for ach payments n/a there are two form options available