These updates are part of our June 2026 release. While you may see these features documented in our guides earlier, please note that all changes will officially go live on 

User-level permissions improvements for admin users.

The new Xero FISPAN Sync interface is now the default experience.

June 10, 2026

Xero FISPAN Sync now includes enhanced user-level permission controls that provide more granular access management for administrators. The system enforces role-based permissions, ensuring that users only see and can interact with features and data appropriate to their assigned roles. 

Following a one-month preview period, our upgraded interface is now the default experience for all users, and the legacy interface has been retired. Simply log in to start using the upgraded features.

Preview the updated Xero FISPAN Sync plugin experience.

May 13, 2026

As part of our commitment to continue delivering a better user experience, we are introducing an enhanced version of the Xero FISPAN Sync plugin with an updated interface, better performance, and expanded features.

This release is available as an opt-in experience, giving you early access to explore the new look and functionality before the full rollout.

The previous interface will remain accessible and supported until it is officially retired on 

Enhanced user experience for FISPAN Sync with Xero.

April 08, 2026

As part of our commitment to delivering a modern, reliable, and scalable plugin, we are excited to announce a significant upgrade to your integration experience through a new and improved user interface: 

This evolution is designed to streamline your workflow and provide a more intuitive way to manage your business needs. Clients require no action to receive this update; upon your next login, you will automatically see the new interface.

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Previously, when a payment was processed through FISPAN Sync, the memo field would be overwritten on the Bill in QuickBooks Online. We have now resolved this issue, ensuring that the memo field is not modified once a payment has been initiated. 

We've made improvements to our QuickBooks Online Bill Sync feature to enhance reliability and stability. These updates include better error handling, optimized sync performance, and increased reliability to minimize sync issues and discrepancies.

We've made improvements to our QuickBooks Online Vendor Sync feature to enhance reliability and stability. These updates include better error handling, optimized sync performance, and increased reliability to minimize sync issues and discrepancies.

Previously, FISPAN Sync would show features that users may not have enabled. This would lead to confusion. As a result, we have now hidden these features unless they are enabled. 

On load, FISPAN Sync would show the loading bar infinitely on the Dashboard page. This issue has been resolved and the bar will now only show on initial load. 


When users selected bills in FISPAN Sync and then scrolled down on the page, the bills would unselect. Now, bills will persist being selected unless when the user hard refreshes the page or navigates away from this screen. 

Resolved an issue which led to users being randomly logged out when using FISPAN Sync. Users can now use FISPAN Sync without being logged out unless they are inactive. 

Resolved an issue with a query to load bills that caused FISPAN Sync pages to not load for users that had Payables enabled. 

Bank Accounts and ERP Accounts were not loading on the Account Matching page of the wizard. This caused the page to not show anything and users could not successfully onboard. Bank Accounts and ERP Accounts now load properly and users can match them.


General bug fixes and improvements to FISPAN Sync’s performance. 

June 

The Pay Bills table in FISPAN Sync no longer has a large amount of empty space on the left side of each row.

General bug fixes and performance improvements.

For users with French set as their preferred browser language, they will be able to view FISPAN Sync in French. 

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FAQs (Xero)

Release Notes (Xero)

ProductAssistant

bankRepresentative

AccountsReceivables

companionapp

FISPANsync

bank representative or with a member of our onboarding or support team

preonboarding

noreply

FISPANsproduct

fispanportal

FISPAN

product-feedback@fispan.com or on the FISPAN Feature Request Portal 

productfeedback

checkdeliverycode

Supportname

supportemail

bankadministrator

entitiyaddress

Historicalbankdata

SuiteAppName

SuppportRepresentative

ShortName

ProductName

Test

BusinessDays

YourBank

MyBank

Product Assistant

Citizens ERPConnect

Citizens

Welcome

Pre-Onboarding Checklist (NetSuite)

Installation and Set-up

Post-Onboarding Checklist (NetSuite)

Vendor Bank Details

Vendor Payables

Information Reporting

Account-to-Account Transfers (NetSuite)

Positive Pay (NetSuite)

Employee Expense Reports (NetSuite)

Remittance Advice (NetSuite)

FAQ (NetSuite)

NACHA 2021 FAQ

Failed Bills

Managing Security Tokens (NetSuite)

Supported Versions (NetSuite)

Troubleshooting

Sandbox Checklist via the Portal

Sandbox Checklist (NetSuite)

Release Notes (NetSuite)

Entity Bank Detail Release Notes

Release Notes

Netsuite

Pre-Onboarding Checklist (BC365)

Installation

Post-Onboarding Checklist (BC365)

Configuration

Plugin Configuration

Remittance Advice (BC365)

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Business Central 365

Pre-Onboarding Checklist (Intacct)

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Fund Transfers (Intacct)

Positive Pay (Intacct)

Remittance Advice (Intacct)

FAQ (Intacct)

Sandbox Checklist (Intacct)

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Pre-Onboarding Checklist (QBO)

Installation & Set-up

Post-Onboarding Checklist (QBO)

Setting Up Multi-Factor Authentication

Re-Authentication (QBO)

Plugin Setup

Bill Payments

Bank Statements

Remittance Advice (QBO)

Features

FAQ (QBO)

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QuickBooks Online

Pre-Onboarding Checklist (Xero)

Post-Onboarding Checklist (Xero)

Payments

Remittance Advice (Xero)

Xero

Failed Payment Notifications

Virtual Credit Card Requirements

Account Transfers Requirements

ACH Requirements

Check Requirements

Wire Requirements

International Wires

International ACH

Supported Characters

Payment Requirements

General

Setup

Payments - General

ACH Payments

Wire Payments

Account-to-Account Transfers

Checkprint

Positive Pay

ERPConnect FAQ

Feature Requests

EULA

Contact Us

xero