Remittance Advice (Intacct)

remittance advice options remittance advice is a document or notification that is sent along with a payment to provide information about that payment the document or notification can appear in different formats electronic remittance and email remittance electronic remittance the information the recipient views on their bank statement email remittance an optional email submitted to the vendor upon payment submission, indicating information about the payment the plugin makes it easy for you to be a good customer and effortlessly submit both electronic and email remittances for all of your payments electronic remittance by default, the plugin submits the highest level of electronic remittance information as possible, when possible different payment networks and methods have different capabilities for transferring information to the recipient's bank statement the default implementation for ach payments is to have ctx enabled for ach payments, resulting in the best opportunity for high quality data to be received by your vendors in payments you submit to make changes to your payment remittance, such as enabling or disabling ctx, please reach out to your bank representative details about what information is extracted from the erp for the purposes of remittance can be found below email remittance there are two methods of email remittance available to you the fispan remittance advice product ( all payment methods supported ) j p morgan's split remittance product (ach only) remittance advice overview the fispan remittance advice service automatically sends an email to the vendor’s designated email address(es) for every submitted payment this email will contain your company name and a detailed list of the paid bills, including the reference/invoice #, invoice date, amount, and discount used if any credits were applied, the credit's reference number and amount will also be displayed each remittance email can be sent to up to 5 email addresses by default, the system uses the vendor’s email address if you prefer to use a custom list, you can set payables email addresses on the custom tab of the vendor's profile in netsuite (or the payment methods page in sage intacct and business central) the email will be sent from fispan and feature your bank's branding as a user, you can customize several settings "reply to" email address configure an address that the recipient will see and use if they reply to the remittance advice receive copies choose an email address to receive copies of all sent remittance advice alternative company name you may request that we configure a different company name to appear in the email on a per bank account basis remittance emails are submitted shortly after the payment is successfully sent from your erp the subject line of the email will appear as "your customer {customer name} has initiated a payment " important enabling the group bills for payment function means that only one remittance email is sent for multiple bills grouped into a single payment for the same vendor if this feature is not enabled, each paid bill is treated as a unique payment with its own remittance email, which results in multiple payments and multiple emails configuring remittance advice to enable or manage the settings for remittance advice, follow these steps navigate to the app center log in to https //sys fispan live/ (or sandbox https //sandbox fispan cloud/ ) using your fispan credentials if not already there, navigate to the app center remittance advice, as well as any other available extra features, will be displayed in the lower discover more section enable remittance advice to begin enabling remittance advice, hover over the card and select learn more the learn more button will begin the short setup process note don't see remittance advice in the connected or discover more sections? please reach out to support to have this product made available to you configure remittance advice in order to complete the setup, we require a few details from you all emails come from the unmonitored inbox no reply\@fispan com if a vendor replies to a remittance email, their response will be delivered to the address you specified in the vendors can reply to field internal copies of all remittance advices will be sent to the emails noted for copies once enable remittance is selected, it can take up to 15 minutes for the changes to come into effect modify remittance advice settings you can view or change your current settings through the app center find the remittance advice card, select its drawer, and choose open settings if you need to disable the integration entirely, select disable the change may take up to 15 minutes to come into effect j p morgan split remittance this email remittance product leverages the bank's secure email service and includes detailed and rich information about the ach payments submitted only available for ach payments requires a jpm (h2h payments/paysource) implementation project there are fees associated with this solution important note split remittance emails are sent once the payment is released from host to host to enable this product, please reach out to your bank representative update intacct settings this section applies only if you've opted into remittance advice to enable this feature or get more information, please contact our support team update the vendor's email address and details to start using the remittance advice feature go to payment methods go to the payment methods tab locate the vendor you would like to edit and select edit edit email address(es) on the vendor record, under the email tab , locate the email address field enter the vendor's email address(es) (up to 5), and select save confirm success if the emails are set up correctly, the vendor's row on the main page should show yes under the email overridden column next time you make a payment, the remittance email will go out to the email addresses specified important if you are currently using intacct's native send automatic payment notification option alongside the plugin's remittance advice feature, your vendors may be receiving duplicate remittance emails it is recommended to deactivate the native send automatic payment notification option for any vendor leveraging our plugin's remittance advice this ensures vendors receive a single, consistent notification if you choose to keep the native intacct send automatic payment notification active, the remittance email will be sent from the web service user (wsu) created when the plugin was installed to change this sender create a new wsu and name it appropriately ensure the new wsu has all the necessary permissions update the new wsu within the installation wizard settings faqs what is remittance advice, and how does this affect me? the remittance advice feature eliminates the need to manually send payment details once a vendor's email is set up in the plugin, the system automatically emails them the total paid amount, along with the relevant invoice numbers, dates, and amounts this frees your team up for more valuable tasks is there anything i need to do to utilize remittance advice? please ensure that all vendors you would like to send remittance advice to have a valid email address on their vendor information page for further information on how to update your vendor information, refer to the guide available here when will the remittance advice be sent? after this service has been enabled, it may take up to 24 hours for the remittance advice to automatically be sent remittance advice will be sent after your payment has been successfully transmitted to the plugin how is the remittance advice sent, and what information is included? the remittance advice will be automatically sent as a no reply email to all vendors with a valid email address this automated advice will include your company name, the invoice number(s), the invoice date(s), and the amount paid here is a preview of what the email will look like what if i don’t want specific vendors to receive automated remittance advice? vendors will only receive automated remittance advice if there is a valid email address listed please remove the vendor's email address from intacct can i receive a copy of the remittance advice email? yes, a copy of the remittance advice email can be sent to the administrator who installed the plugin can i opt out of the remittance advice feature? yes, if you'd like the feature turned off, please let your bank representative know of the request