CPA Requirements
CPA payments are used to move funds within Canada. All transfers must be in CAD or USD. These are also known colloquially as EFT payments.
For NetSuite users, the Entity Bank Details bundle is required to process CPA payments through the plugin.
Vendor and Bill Requirements
To prevent payment delays or returns, all payments are required to have the following requirements:
Vendor Record
The Entity's full name, address, and phone number must be accurately populated on the Vendor record.
Billing Address and Location
The Entity and Bill (if applicable) Billing Addresses must be located in the country of destination and must match the country specified in the Entity Bank Details record.
Currency
The currency of the bill must match the source account:
- The Currency of the entity bill must be in USD if a USD source account is being used to pay the Entity.
- The Currency of the entity bill must be in CAD if a CAD source account is being used to pay the Entity.
Payment Requirements by Currency
Additional requirements may apply depending on the currency. Please review the currency-specific requirements below.
All CPA payments must have a source account located within Canada and have a currency of CAD or USD (matching the currency of the intended payment).
NetSuite Vendor Record Requirements
The following fields must be accurately populated on the Vendor record in NetSuite.
- Company Name: Max 140 characters
- Type: Company or Individual
- Address: Must be a valid Canadian (CA) Address
IMPORTANT: Do not use the Override feature on the address, as it can interfere with the extraction of accurate address information.
- Print on Check As: Optional, max 140 characters
NOTE: Print on Check As will be used as the vendor name when populated. This is the beneficiary's name that will be transmitted in any remittance.
- Phone Number: Optional
The Company Name, Type, and Address of the vendor are required. This information lives on the Vendor record and resides in default fields as part of the base NetSuite.
NetSuite Vendor Bank Account Requirements
For NetSuite users, the Entity Bank Details bundle is required to process ACH payments through the plugin. To learn more about this bundle, use the menu on the left to navigate to the NetSuite Plugin Setup.
Once installed, this bundle can be accessed via the Vendor record under the tab Entity Bank Details.
The following fields must be accurately populated:
- Method: Domestic
- Country: United States
- Currency: CAD or USD
- Type of Accounts: Default = Checking
- Financial Institution Number: Required, exactly 3 digits
- Transit Number: Required, exactly 5 digits
- Account Number: Required, expected between 5 and 18 digits
NetSuite Bill Requirements
In order to be eligible for payment, NetSuite bills must be in an OPEN state and marked as Approved.
The following fields must be accurately populated:
- State: OPEN
- Approval Status: Approved
- For CPA payments, the billing address must be in Canada (CA), and the Override toggle may not be checked for the address on the bill.
- For CPA payments, only bills in CAD or USD are acceptable. The bill currency must match the source bank account.
- The Reference No. must be no greater than 30 characters.
- The Memo must be no greater than 140 characters, if provided.
