Plugin Setup

Configuration

Product Features

This page is your go-to resource for troubleshooting and answering your questions around the Companion App.

FAQs (QBO)

Read the latest on FISPAN and stay up to date on the latest features and new products made available to you!

Release Notes (QBO)

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QuickBooks Online (Legacy)

companionapp

FISPANsync

bank representative or with a member of our onboarding or support team

preonboarding

noreply

FISPANsproduct

fispanportal

FISPAN

product-feedback@fispan.com or on the FISPAN Feature Request Portal 

productfeedback

checkdeliverycode

Supportname

supportemail

bankadministrator

entitiyaddress

Historicalbankdata

SuiteAppName

SuppportRepresentative

ShortName

ProductName

Test

BusinessDays

YourBank

MyBank

Pre-Onboarding Checklist (QBO)

BMO Sync

Welcome

Getting Started

Pre-Onboarding Checklist (NetSuite)

Installation

Post-Onboarding Checklist (NetSuite)

Sandbox Checklist (NetSuite)

Plugin Management

User Management

Vendor Management

Entity Bank Details

Cash Management

Accounts Payables

Bank Feeds

FAQ (NetSuite)

NACHA 2021 FAQ

Failed Bills

NetSuite Approval Limitations (Informational)

Troubleshooting

Release Notes (NetSuite)

Entity Bank Details Release Notes

Release Notes

NetSuite

Pre-Onboarding Checklist (Intacct)

Post-Onboarding Checklist (Intacct)

Sandbox Checklist (Intacct)

FAQ (Intacct)

Release Notes (Intacct)

Intacct

Post-Onboarding Checklist (QBO)

Setting Up Multi-Factor Authentication

Re-Authentication (QBO)

Accounts Payable 

QuickBooks Online

Post-Onboarding Checklist

Re-Authentication

Enable Bank Feeds (Sage 300)

Disconnect Bank Feeds (Sage 300)

Adding Accounts to Bank Feeds (Sage 300)

Sage 300

Enable Bank Feeds (Sage 100)

Disconnect Bank Feeds (Sage 100)

Adding Accounts to Bank Feeds (Sage 100)

Sage 100

Enable Bank Feeds (Sage Business Cloud Accounting)

Disconnect Bank Feeds (Sage Business Cloud Accounting)

Adding Bank Accounts (Sage Business Cloud Accounting)

Sage Business Cloud Accounting

Approval Portal

Failed Payment Notifications

ACH Requirements

EFT Requirements

Wire Requirements

Cutoff Times

Payment Rail Requirements

Contact Us

Term Glossary

Support