Making Adjustments

the adjustment feature is available to all users using the latest plugin (2022 13) update the plugin bundle to access the adjustment feature using ap adjustments make sure that the adjustment type is 'debit memo' fispan does not currently suppport what native intacct calls 'credit memos ' to create an adjustment, go to account payables → adjustments adjustments need to be defined at the vendor level for example, 20 dollars can be applied to any vendor once that is done, an appropriate adjustment will appear on any future bills for that specific vendor in order to communicate the credit amounts and references to the fispan remittance advice email, you must use "account payables > adjustments" to create credit notes and make adjustments when you input the dollar amount of credit to apply to the bill, the oldest credit value will always be applied to the payment first input the amount you would like to apply to the bill in 'credits to apply' please note that the applied credit cannot reduce the amount in the 'to pay' column to zero or a negative value select and pay the bill as usual and the credit will be added 'credits available' column is updated every time the user modifies the adjustment in native intacct or inputs an amount in 'credits to apply' using bills with a negative amount (i e $10) as adjustments is currently not supported by the plugin if you are using bills with negative amounts as part of your ap workflow to create credit memos, we recommend switching to adjustments this is what intacct recommends natively adjustments faq "where can i add or edit an adjustment?" account payables → adjustments "what if the amount is not right?" if the amount auto populated does not match what you would like to have as an adjustment, you can simply modify the corresponding adjustment simply head over to account payables > adjustments and select the adjustment you would like to modify change the ap term, and the auto populated adjustment in the plugin will be automatically updated this will directly be reflected in the ‘credits available’ column "what if there are no credits available?" it is not possible to add any adjustment within the plugin head over to account payables → adjustment to modify any adjustment "what if there are multiple adjustments?" if there is more than one adjustment for a single vendor, native intacct is replicated and these are added together this is reflected in the ‘credits available’ column on the accounting side, the adjustment with the smallest adjustment number (1 is first taken over 2) is first used the end user does not notice any difference but this has an impact on the way the adjustments are used and closed the ‘to pay’ column will change every time a new adjustment is added in the ‘credits to apply’ column after the payment is completed and the memo(s) applied, the journal entries are written, the adjustment is marked as partially paid or paid and the ‘credits available’ is updated "why do i get an error when paying two adjustments in a row?" if you try to pay 2 adjustments in a row for the same vendor, you might encounter this issue the credits available for vendor a are less than what was applied to this payment please re submit the payment with an accurate amount of credits applied this is because you have tried to add more credits than what is available as ‘credits available’ in intacct either add more credits, via intacct or decrease the amount of credits you want to apply the bill will not be paid and reopen on the ‘bills to pay’ page please note that it will not be shown in the history page either