FISPAN Remittance Advice (NetSuite)

there are two different remittance products available for cnb clients this page discusses the fispan remittance advice option remittance advice overview the fispan remittance advice service automatically sends an email to the vendor’s designated email address(es) for every submitted payment this email will contain your company name and a detailed list of the paid bills, including the reference/invoice #, invoice date, amount, and discount used if any credits were applied, the credit's reference number and amount will also be displayed each remittance email can be sent to up to 5 email addresses by default, the system uses the vendor’s email address if you prefer to use a custom list, you can set payables email addresses on the custom tab of the vendor's profile in netsuite (or the payment methods page in sage intacct and business central) the email will be sent from fispan and feature your bank's branding as a user, you can customize several settings "reply to" email address configure an address that the recipient will see and use if they reply to the remittance advice receive copies choose an email address to receive copies of all sent remittance advice alternative company name you may request that we configure a different company name to appear in the email on a per bank account basis remittance emails are submitted shortly after the payment is successfully sent from your erp the subject line of the email will appear as "your customer {customer name} has initiated a payment " important enabling the group bills for payment function means that only one remittance email is sent for multiple bills grouped into a single payment for the same vendor if this feature is not enabled, each paid bill is treated as a unique payment with its own remittance email, which results in multiple payments and multiple emails configuring remittance advice to enable or manage the settings for remittance advice, follow these steps navigate to the app center log in to https //sys fispan live/ (or sandbox https //sandbox fispan cloud/ ) using your fispan credentials if not already there, navigate to the app center remittance advice, as well as any other available extra features, will be displayed in the lower discover more section enable remittance advice to begin enabling remittance advice, hover over the card and select learn more the learn more button will begin the short setup process note don't see remittance advice in the connected or discover more sections? please reach out to support to have this product made available to you configure remittance advice in order to complete the setup, we require a few details from you all emails come from the unmonitored inbox no reply\@fispan com if a vendor replies to a remittance email, their response will be delivered to the address you specified in the vendors can reply to field internal copies of all remittance advices will be sent to the emails noted for copies once enable remittance is selected, it can take up to 15 minutes for the changes to come into effect modify remittance advice settings you can view or change your current settings through the app center find the remittance advice card, select its drawer, and choose open settings if you need to disable the integration entirely, select disable the change may take up to 15 minutes to come into effect netsuite details this section details specific netsuite settings related to remittance advice you can add or remove email addresses for vendors here to control who receives remittance emails access these details by following the steps below go to vendors go to lists → relationships → vendors access the plugin tab on the vendor’s page, turn on the edit option, then select your bank tab add email addresses in the email addresses (comma separated) field, you can add up to 5 email addresses to which you’d like remittances sent for this vendor if you have vendors that you would not like to send remittances to, you can leave the box empty, and no emails will be sent to that vendor remittance advice faq what is remittance advice and how does this affect me? with the new automated remittance advice feature in the plugin, your team can stop manually sending payment details to vendors once a vendor is set up with a valid email address, the system automatically composes and sends an email detailing the total amount paid, invoice numbers, dates, and amounts, freeing up your team for more valuable tasks is there anything i need to do to utilize remittance advice? before sending remittance advice, you must confirm that all vendors have a valid email address in their vendor information you can find detailed instructions on how to update vendor information in our guide when will the remittance advice be sent? after this service has been enabled, it may take up to 24 hours for remittance advice emails to automatically be sent remittance advice will be sent after your payment has been successfully transmitted to fispan how is the remittance advice sent and what information is included? the remittance advice will be sent via an automated no reply email remittance advice will automatically be sent to all vendors that have a valid email address the information on the remittance advice will include your company name, invoice number, invoice date, and amount paid here is a preview of what the email will look like what if i don’t want specific vendors to receive automated remittance advice? vendors will only receive automated remittance advice if there is a valid email address listed please remove the vendor's email address from your erp what happens if a payment fails, but the remittance advice email has already been sent? when the failed bill payment is repaid, a second remittance advice email will be automatically sent can i receive a copy of the remittance advice email? yes, a copy of the remittance advice email can be sent to the administrator who installed the plugin can i opt out of the remittance advice feature? yes, if you'd like the feature turned off please let your bank representative know of the request