Viewing Bill History (Xero)

step 1 go to history on the companion app dashboard , select pay → payment history step 2 view bill history bill payments that are processed through the companion app will appear on the payment history page it is important to mention that as soon as a payment is triggered via the companion app, the related bills are automatically marked as "paid" in the accounting software (and a bill payment is written against that vendor bill) if the payment succeeds, they remain in that stage if for any reason the payment bounces back from the bank, fispan will automatically void the previously created bill payments, reopen the bills in your accounting software and provide you with information about the error (x icon next to the bill that was reopened in the companion app) within the payment history page, you may also utilize the filters to locate any relevant payments hover over the icon in the status row to learn more about the status of the payment payment statuses received bills payments paid through the companion app will enter this state once they’ve been received by fispan (they are not yet received by your bank) sent to processing bill payments will enter this state once the payments have been batched and sent to your bank payment statuses completed bill payments processed through the companion app will be updated to completed within {{businessdays}} business after the payment has been processed by your bank or sooner depending on the payment method payment statuses failed bill payments that fail to be processed as the result of a validation issue will enter this status cancelled this status will indicate that the bill payment was cancelled if a bill payment has failed please verify the information related to the reason of the failure before you submit a new payment this will create another bill payment record both in the companion app and the accounting software step 2a view bill history in detail selecting the arrow will provide additional details regarding the payment if you require additional details select view more details on the payment details page, you will also be able to monitor the payment status