Ensure your plugin is updated to version 2022.16 or newer to use this feature. 

Please note previously paid payments with a duplicate bill ID are not able to be voided and re-paid. Users should create a new copy of the bill and apply payment to the copy, or submit a ticket to FISPAN support for assistance.

Find a bill that has already been paid via the plugin on the History page by going to 

Open the Bill record and confirm the bill has been “PAID IN FULL”. You can select Your Bank's tab in the submenu to confirm that the bill payment has hit the plugin.

 and find the Bill Payment record associated with this Bill.

 on the Voiding Journal Entry that NetSuite creates in response to the voiding of the Bill Payment.

The next page will show a Confirmation banner and the Voiding Journal Entry will be marked with “REVERSAL PAYMENTS APPLIED”.

Confirm the Bill has been re-opened. Fields under Your Bank's subtab are still populated with details from the first payment that was voided. The associated Bill Payment will also appear as “Voided”.

Find the previously voided bill on the Pay Vendor Bills page by going to 

Confirm the bill has been paid and appears in the History page. Go to 

Open the Bill record and confirm the bill has been “PAID IN FULL”. You can select the tab for Your Bank in the submenu to confirm that the bill payment has hit the plugin and that the reference IDs and transaction IDs are now DIFFERENT as seen in Step 2 of “How to Void a Bill”.

A new Bill Payment now appears as an associated record to this Bill, alongside the previously voided payment.

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