 These set of instructions cover the setup of our new bank feeds solution as of bank plugin version 2024.1.0. 

f you are looking for instructions for our old bank feeds solution, please refer to 

Our old bank feeds solution will no longer be supported as of bank plugin version 2024.2.0.

An enhanced bank feeds service is now available. Action is required to begin using the enhanced bank feeds service which brings numerous improvements to the existing functionality of bank feeds including the following:

To begin using the enhanced bank feeds service, your NetSuite administrator must update the bank bundle, deactivate the existing bank feeds configuration, and set up the new service using the [Bank] Transaction Feed parser. Instructions to complete these steps can be found on this page below.

As part of the enhanced bank feeds service, please take note of the following field mappings for data received from your bank within the Match Bank Data page in NetSuite.

 Information denoted with a star will only be displayed if the transaction includes it. Note that not all transactions will have all the above data.

Customization → SuiteBundler → Search & Install Bundles

 bundle from the list. Then, hover over the green icon and select 

The bundle will take a few moments to update – it will appear as pending and then show the progress of the update. Once complete, the status column on the Installed Bundles page will show a check mark.

 users who will be setting up and managing Bank Feeds must have the following permission:

They must also be added as an audience for the following Script Deployment (can be found under Customization 

Step 3: Mark Existing Bank Feeds as Inactive

Setup → Accounting → Financial Institution → List

 beside the Financial Institution you have set up previously for Bank Feeds.

Optionally, you may also rename the Financial Institution to make it clear that this Financial Institution is no longer in use.

Deactivating this Financial Institution will deactivate all connected bank feeds and stop bank transactions from being imported into the Match Bank Data module for all Format Profiles on this Financial Institution. 

Step 4: Create a New Financial Institution

Setup → Accounting → Financial Institution.

Previously, each Format Profile was only able to support one linked bank account. With this new edition of Bank Feeds, a Format Profile can have multiple bank accounts and linked GL accounts.

Based on the account seen under the Bank Account column, click on the empty space below the Linked GL Account to show a drop-down. In this drop-down, select the GL account that maps to the Bank Account.

Repeat this step for all accounts you wish to enable bank feeds for.

Once all bank accounts have been linked, click 

As soon as the Format Profile was saved, a blue banner will appear to notify you that NetSuite is beginning the bank import process.

 in the blue banner that appears, or go to 

Transactions → Your Bank → Banking Import History

If the import was successful, you will see 

column. Select the plus (+) sign to expand the failure reason details.

Please take a screenshot of the error message and download the CSV provided from the link in the error message. Then, email this information to support at the following:

In the situation a bank data import fails, the failure reason can be found on the Banking Import History page.

Transactions → Bank → Banking Import History

Find the line item that shows the Import Status as FAILED, accompanied by a red caution icon. On that line item, click on the small plus icon on the far left to expand the row.

After expanding the row, the Failure Reason is provided.

In the occasion that a bank data import fails due to an unrecognized bank transaction code, you will need to do the following:

Please refer to the sections below for instructions on how to proceed.

Setup → Accounting → Financial Institution

 on the Financial Institution that you have created previously.

 on the Format Profile that you have also created previously.

Fill in the following fields for the bank transaction code that was unrecognized:

 will be the three-digit code from the error message seen on the Banking Import History page, or on the Match Bank Data page.

 based on the code's description, which can be found here: 

 values will be the same. They both must be either 

Customized type codes should fall within the following ranges:

For any codes between the 900-999 range that are continuing to fail, please reach out to FISPAN support.

Once you have entered the missing BAI2 code information, click 

Retrieving Statement IDs from Execution Logs

In the case of a failed import, you will need to retrieve Statement IDs from the Execution Logs from either the Connectivity Method or the Transaction Parser prior to reaching out to our Support Team to resync transactions.

On the Format Profile, under Connectivity Method, right click on the hyperlinked Bank Transaction Feed and open it in a new browser tab.

Under Transaction Parser, also right click on the hyperlinked Bank Transaction Feed and open it in a new browser tab.

In both of the new tabs that were opened for the Connectivity Method and Transaction Parser, click on the 

The Statement IDs, Account IDs, and Number of Transactions should be identical between both the Connectivity Method and Transaction Parser. Each row corresponds to a bank accounted linked with the new bank feeds service. 

If you are unable to see any Execution Logs from the past 24 hours, you will need to add a Date filter as a Custom View. Please note that any logs that are older than 30 days are not stored by NetSuite.

From the Plug-In Implementation page that you were on for either the Financial Institution Connectivity or FInancial Institution Parser, click on the 

On the Customize Script Server Script Log Search Results page that just opened, rename the 

Click on the drop-down on the last row of the table. Select 

. This Custom View will now be available on both the Financial Instution Parser or Connectivity Method logs.

Clicking Save will take you back to the Plug-In Implementation page. From here, click on the 

 tab. There will be a new option under the View drop-down, which is the Custom View you have just created. When the new Custom View is selected, a date filter will now appear.

Using the new Date filter, define the date the error occured on. This should be the same date you are missing transactions for. 

Once a date within the past 30 days has been selected, the table will populate with a number of rows containing Statement IDs, Account IDs, and Number of Transactions for every bank account linked with the bank feeds service for the selected date.

Please copy and paste the contents of the whole table into an email addressed to our Support Team. Ensure the following is included in your message

With this information, our Support Team will be able to retrieve your missing transactions and resync them as part of your next morning's automatic import.

What time does the automatic import of my bank transactions trigger?

How many days worth of data does the new bank feeds solution import upon initial setup?

Do I still need to download NetSuite's Bank Statement Parsers bundle to use this new bank feeds solution?

Since all bank accounts are now matched under one Format Profile on the Financial Institution, what happens if an import fails on one bank account?

What are the differences in data in the new bank feeds compared to the old bank feeds? 

If I need to do a manual import, what statement type can I use? 

Disabling Bank Feeds (NetSuite)

Migrating Bank Feeds (NetSuite)

BusinessDays

YourBank

MyBank

Migrating Bank Feeds (NetSuite)

Step 2: Update Bundle

Step 4: Create a New Financial Institution

Step 5: Create a New Format Profile

Step 6: Monitor Bank Import Process