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For onboarding support inquiries relating to: Enrollment Form Submissions, Onboarding Troubleshooting, and Production Promotion Requests

For support inquiries relating to: Account Maintenance, Production Technical Support, and Product Feedback/Feature Requests

Find the support hours and email contacts for FISPAN, a leading company specializing in onboarding and support services. Learn about their onboarding email for enrollment form inquiries, troubleshooting during onboarding, and production promotion requests

Term Glossary

Contact Us

companionapp

FISPANsync

bank representative or with a member of our onboarding or support team

preonboarding

noreply

FISPANsproduct

fispanportal

FISPAN

product-feedback@fispan.com or on the FISPAN Feature Request Portal 

productfeedback

checkdeliverycode

Supportname

supportemail

bankadministrator

entitiyaddress

Historicalbankdata

SuiteAppName

SuppportRepresentative

ShortName

ProductName

Test

BusinessDays

YourBank

MyBank

SVB Go Link

Welcome

Pre-Onboarding Checklist (NetSuite)

Installation and Set-up

Post-Onboarding Checklist (NetSuite)

Setting Up Multi-Factor Authentication

Mapping Bank Accounts (NetSuite)

Setting Default Payment Information

Storing Vendor Payment Information

Minimum Permissions (NetSuite)

NetSuite Approval Limitations (Informational)

Updating the Bundle (NetSuite)

Uninstalling the Bundle (NetSuite)

Enabling French Canadian Support (NetSuite)

Temp

Paying Bills (NetSuite)

Viewing Bill History (NetSuite)

Vendor Payables

Managing Balances & Transactions (NetSuite)

Enabling Bank Feeds (NetSuite)

Adding Accounts to Bank Feeds (NetSuite)

Disabling Bank Feeds (NetSuite)

Migrating Bank Feeds (NetSuite)

Information Reporting

Remittance Advice (NetSuite)

Entity Bank Details Installation & Set-up

Viewing Entity Bank Details

Entity Bank Details Bundle Import/Export

Entity Bank Details Approvals

Update Entity Bank Details Bundle

Vendor Bank Details

FAQ (NetSuite)

NACHA 2021 FAQ

Failed Bills (NetSuite)

Managing Security Tokens (NetSuite)

Troubleshooting

Sandbox Checklist (NetSuite)

Release Notes (NetSuite)

Entity Bank Detail Release Notes

Release Notes

Netsuite

Pre-Onboarding Checklist (Intacct)

Post-Onboarding Checklist (Intacct)

Configuration

Plugin Configuration

Paying Bills (Intacct)

Payment Methods (Intacct)

Viewing Bill History (Intacct)

Managing Balances & Transactions

Bank Feed Requirements (Intacct)

Enabling Bank Feeds (Intacct)

Adding Accounts to Bank Feeds (Intacct)

Disabling Bank Feeds (Intacct)

Reconciliation Rule & Rule Set (Intacct)

Balances & Transactions

Remittance Advice (Intacct)

Sandbox Checklist (Intacct)

Release Notes (Intacct)

Pre-Onboarding Checklist (BC365)

Installation

Post-Onboarding Checklist (BC365)

Remittance Advice (BC365)

FAQ (BC365)

Sandbox Checklist (BC365)

Release Notes (BC365)

Failed Payment Notifications

ACH Requirements

Check Requirements

FedWire Requirements

VCN Requirements

International Payments via USD

Foreign Exchange (FX) Wires

Payment Requirements

Support