Pre-Onboarding Checklist (Xero)
Use this checklist to get ready for your onboarding call. Having everything on hand will also help you if you decide to start the installation on your own.
Any missed steps may result in the onboarding call being rescheduled to a later time.
Bring an Administrator
Our onboarding calls require an Administrator (or someone with sufficient permissions) to be present in the call. The following is what we require this user to have access to:
- Grant access to third-party extensions
If no attendees have permission to do the above, the call may be rescheduled.
Have the Invitation Email Handy
You should have received an invitation email from your bank with links to the Companion App. Ensure that at least one person attending the call has access to this email.
Confirm Xero Version
The following Xero versions are supported by the Companion App:
- US: Early, Growing, Established
- Canada: Starter, Standard, Premium
- UK: Ignite, Grow, Comprehensive, Ultimate
Confirm Hardware & Software Requirements
Browser support (minimum versions):
- Chrome: 65
- Firefox: 66
- Safari: 12
- Edge: 79
Operating systems (minimum versions):
- Windows 7
- macOS - El Capitan
Minimum screen resolution:
- 1200x800px