Hours 5:00 AM – 5:00 PM (Pacific Standard Time)

For onboarding support inquiries relating to enrollment form submissions, onboarding troubleshooting, and production promotion requests.

For support inquiries relating to account maintenance, technical support, and product feedback.

Contact us for onboarding support or support inquiries relating to account maintenance, troubleshooting, and product feedback.

Check Requirements

Contact Us

ExpenseReportsRails

pluginBankName

netsuiteScriptId

ProductAssistant

bankRepresentative

AccountsReceivables

companionapp

FISPANsync

bank representative or with a member of our onboarding or support team

preonboarding

noreply

FISPANsproduct

fispanportal

FISPAN

product-feedback@fispan.com or on the FISPAN Feature Request Portal 

productfeedback

checkdeliverycode

Supportname

supportemail

bankadministrator

entitiyaddress

Historicalbankdata

SuiteAppName

SuppportRepresentative

ShortName

ProductName

Test

BusinessDays

YourBank

MyBank

Feature Requests

MUFG 

Welcome

Getting Started

Pre-Onboarding Checklist (NetSuite)

Installation

Post-Onboarding Checklist (NetSuite)

Sandbox Checklist (NetSuite)

User Management via the Portal

Plugin Setup

Plugin Management

User Management

Vendor Management

Entity Bank Details

Configuration

Accounts Payable

Cash Management

Bank Feeds

Product Features

FAQ (NetSuite)

NetSuite Approval Limitations (Informational)

Troubleshooting

Release Notes (NetSuite)

Entity Bank Detail Release Notes (NetSuite)

Release Notes

NetSuite

Pre-Onboarding Checklist (Intacct)

Post-Onboarding Checklist (Intacct)

Sandbox Checklist (Intacct)

Plugin Setup 

Accounts Payable 

FAQs (Intacct)

Release Notes (Intacct)

Intacct

Pre-Onboarding Checklist (Business Central)

Post-Onboarding Checklist (Business Central)

Sandbox Checklist (Business Central)

Bank Feeds 

FAQs (Business Central)

Business Central Approval Limitations (Informational)

Release Notes (Business Central)

Business Central

Pre-Onboarding Checklist (Workday)

Post-Onboarding Bank Feeds (Workday)

Authentication (Workday)

Release Notes (Workday)

Workday

Pre-Onboarding Checklist (QBO)

Post-Onboarding Checklist (QBO)

Setting Up Multi-Factor Authentication

Re-Authentication (QBO)

FAQs (QBO)

Release Notes (QBO)

QuickBooks Online

Pre-Onboarding Checklist (Xero)

Post-Onboarding Checklist (Xero)

Cash Management 

FAQs (Xero)

Release Notes (Xero)

Xero

Product Assistant

ACH Requirements

Domestic Wire Requirements

International Auto FX Wire

Payment Rail Requirements

Support

xero