Disconnect Bank Feeds (Xero)
to disable bank feeds for specific accounts, follow this guide on how to disconnect active and outdated bank accounts manage bank feeds start by accessing the manage bank feeds page using the following steps go to go to the production page https //sys fispan live/login log in log in with your credentials manage bank feeds select the “ … ” that appears in the top right corner of the xero module and select manage bank feeds disconnecting bank feeds follow these steps to disconnect bank feeds from your bank account locate accounts to disconnect on the bank feeds setup page, connected accounts are indicated by a blue bar alternatively, use the enabled accounts filter to view only connected accounts disconnect account hover over the connected account a disconnect account icon will appear click the icon a confirmation pop up will appear click yes, disconnect account to proceed account disconnected after a successful disconnection, a pop up will confirm the account has been removed from bank feeds this account will no longer receive transaction data in xero failed disconnection if the disconnection fails, a pop up will display the reason for the failure if the error is unable to authenticate to xero , please re authenticate the connection using the steps outlined in the re authentication guide and ensure you connect to the correct company associated with these accounts once you have successfully re authenticated, return to the bank feeds setup page and retry the disconnection steps if you are still unable to disconnect the account after this, please contact our support team for further assistance managing outdated accounts updating account mappings on the account matching page will impact your active bank feeds to ensure transaction data continues to flow correctly, you must reset the connection for any remapped accounts these accounts appear on the bank feeds setup page with a warning icon and an outdated accounts status you can also use the page filters to locate them immediately to reset the connection, follow these steps disconnect outdated accounts follow steps 2 and 3 outlined in the disconnect bank feeds section above to disconnect these outdated accounts reconnect outdated accounts once disconnected, follow the enabling bank feeds (xero) docid g92lem9yromxpz9r3oza steps to reconnect the accounts and resume receiving transaction data facing errors while disconnecting accounts for bank feeds? check this troubleshooting guide https //support fispan com/jpmorgan/faq xero#rvasq