Bill Payments that are processed through the Companion App will appear on the 

 page. 

It is important to mention that as soon as a payment is triggered via the Companion App, the related bills are automatically marked as "PAID" in the Accounting Software (and a Bill Payment is written against that Vendor Bill). If the payment succeeds, they remain in that stage. If for any reason the payment bounces back from the bank, FISPAN will automatically void the previously created Bill Payments, reopen the Bills in your Accounting Software and provide you with information about the error (x icon next to the bill that was reopened in the Companion App).

Within the 

 to locate any relevant payments. Hover over the 

row to learn more about the status of the payment.

If a bill payment has failed. Please verify the information related to the reason of the failure before you submit a new payment. This will create another bill payment record both in the Companion App and the accounting software.

Selecting  the arrow will provide additional details regarding the payment. If you require additional details select 

On the payment details page, you will also be able to monitor the payment status.

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Paying Bills (Xero)

Viewing Bill History (Xero)

YourBank

MyBank

Voiding Bills (Xero)

First Republic

Welcome

Getting Started

Pre-Onboarding Checklist (NetSuite)

Installation and Set-up

Post-Onboarding Checklist (NetSuite)

Configuration

Vendor Bank Details

Temp

Vendor Payables

Information Reporting

Account Transfers (NetSuite)

Positive Pay (NetSuite)

Remittance Advice (NetSuite)

Features

FAQ (NetSuite)

NACHA 2021 FAQ

Failed Bills

Managing Security Tokens (NetSuite)

Troubleshooting

Sandbox Checklist (NetSuite)

Release Notes (NetSuite)

Entity Bank Detail Release Notes

Release Notes

Netsuite

Pre-Onboarding Checklist (Intacct)

Post-Onboarding Checklist (Intacct)

Plugin Configuration

Balances & Transactions

Fund Transfers (Intacct)

Positive Pay (Intacct)

Remittance Advice (Intacct)

FAQ (Intacct)

Sandbox Testing (Intacct)

Release Notes (Intacct)

Untitled

Pre-Onboarding Checklist (QBO)

Installation & Set-up

Post-Onboarding Checklist (QBO)

Setting Up Multi-Factor Authentication (QBO)

Reauthentication (QBO)

Payments

Account Transfers (QBO)

Remittance Advice

FAQ (QBO)

Release Notes (QBO)

Xero

Pre-Onboarding Checklist (Xero)

Post-Onboarding Checklist (Xero)

Setting Up Multi-Factor Authentication (Xero)

Reauthentication (Xero)

Bill Payments (Xero)

Account Transfers (Xero)

FAQ (Xero)

Release Notes (Xero)

Approval App

Account Transfers Requirements

ACH Requirements

Check Requirements

FedWire Requirements

International Wire Requirements

Cutoff Times

Payment Requirements

Term Glossary

FISPAN First Republic Support

Support