Voiding & Repaying Bills (NetSuite)

bills paid via the bank plugin that were voided in native netsuite can be repaid on the plugin, multiple times if necessary previously paid payments with a duplicate bill id cannot be voided and re paid you should create a new copy of the bill and apply payment to the copy, or submit a ticket to fispan support for assistance how to void bills step 1 find the bill find a bill that has already been paid via the plugin on the history page by going to your bank → payments → history step 2 check bill status open the bill record and confirm the bill has been “paid in full” you can select your bank's tab in the submenu to confirm that the bill payment has hit the plugin step 3 go to bill payment record go to bill record → history (or related records) → payments and find the bill payment record associated with this bill step 4 void the bill void the bill payment by selecting the void button step 5 save the bill select save on the voiding journal entry that netsuite creates in response to the voiding of the bill payment the next page will show a confirmation banner and the voiding journal entry will be marked with “reversal payments applied” step 5 check the bill confirm the bill has been re opened fields under your bank's subtab are still populated with details from the first payment that was voided the associated bill payment will also appear as “voided” repaying a previously voided bill step 1 find the voided bill find the previously voided bill on the pay vendor bills page by going to your bank → payments → vendor bills step 2 pay the bill pay the bill as normal step 3 check the bill status confirm the bill has been paid and appears in the history page go to your bank → payments → history open the bill record and confirm the bill has been “paid in full” you can select the tab for your bank in the submenu to confirm that the bill payment has hit the plugin and that the reference ids and transaction ids are now different as seen in step 2 of “how to void a bill” a new bill payment now appears as an associated record to this bill, alongside the previously voided payment