Viewing Bill History (NetSuite)

your bank plugin keeps a record of all successful and failed payments made since the plugin was first installed this page will walk you through how to access your payment history and describe the various payment statuses that you may see in your day to day use step 1 go to history navigate to your bank → payments → history step 2 view payments history on the payments history page, payments will be grouped into 4 different categories all transactions pending transactions failed transactions processed transactions there are filters available for payment type, subsidiary, and dates to help narrow down the number of payments shown on screen step 2a view payments history – pending payments that are processed through the plugin will first appear under the pending tab, and can remain here for up to {{businessdays}} business days depending on the payment method before appearing under the processed tab payment statuses sent for processing this payment has been processed through the bank plugin and has not yet made it to your bank processing this payment has made it to your bank and has been approved and released in the approval app (if you are using the approval app) step 2b view payments history – succeeded all successful payments made through the plugin will appear under the processed tab after {{businessdays}} business days some payments may make it here sooner depending on the payment method selected at time of payment payment statuses succeeded this payment was successful and requires no further action a payment's status may update to succeeded within {{businessdays}} business days after being approved (if you are using the approval app) or sooner depending on the payment method step 2c view payments history – failed a payment will appear under the failed tab if it has failed to be processed a payment will only remain under the failed tab until it has been successfully paid payment statuses validation issue this status describes payments that fail to be processed as the result of missing or invalid information required for a successful payment common examples include missing country and/or state/province on a payee, missing payee bank account information, or invoice ids/reference numbers exceeding maximum of 35 characters cancelled this status will indicate that the payment was deleted in the approval app failed this status indicates an error on the payment that has prevented it from leaving netsuite common examples include subsidiary mismatches between the payee and source account