Your bank plugin keeps a record of all successful and failed payments made since the plugin was first installed. This page will walk you through how to access your Payment History and describe the various payment statuses that you may see in your day-to-day use.

On the Payments History page, payments will be grouped into 4 different categories:

There are filters available for Payment Type, Subsidiary, and Dates to help narrow down the number of payments shown on screen.

Step 2A: View Payments History – Pending 

Payments that are processed through the plugin will first appear under the Pending tab, and can remain here for up to 

 business days depending on the payment method before appearing under the Processed tab. 

Step 2B: View Payments History – Succeeded

All successful payments made through the plugin will appear under the Processed tab after 

 business days. Some payments may make it here sooner depending on the payment method selected at time of payment. 

Step 2C: View Payments History – Failed 

A payment will appear under the Failed tab if it has failed to be processed. A payment will only remain under the Failed tab until it has been successfully paid.

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