Step 3: Registration & Login

in your invitation email, select the click here to start your installation button you will be brought to the screen below complete the required information and select next the password you create here will be used everytime you want to access the fispan client app if you need to update it later on, you have the option to use the "don't remember your password" option an image of the registration page, describing password requirements once registered, you will be redirected to the login page please note that your username and password is unique per environment, and you will have separate logins between sandbox and production from the welcome page, you'll be taken to the login page enter your username and password to proceed setting up sms mfa multi factor authentication (mfa) is only required if you are a user in production if you are a sandbox user, you may skip safely to the next step in the product guides the first time you log in to the production environment, you will be prompted to establish your multi factor authentication (mfa) setup you have the option to select various methods of mfa if you choose to use a phone number, you will receive a 6 digit code to the phone number you provided for enrolment if you are unable to receive a text message to this number, or you prefer a different multi factor authentication method, click try another method otherwise, enter the 6 digit code you received in the applicable field select continue after setting up sms and inputting the first one time code, you will be presented with a recovery code that should be stored in a safe location this code is for resetting the mfa, to switch the mfa type (i e authenticator), or to use a different phone number if you would like to utilize another method for mfa (sms, authenticator, or email) instructions are available here setting up multi factor authentication docid 0k lbax ouiqcftubeiod