Match your ERP Accounts with the corresponding Bank Accounts by 

 it onto the desired Bank Account. Once you've successfully matched your accounts, click 

. This account is not linked to any of your live accounts with your bank. When installing in Production, the Bank Accounts listed will reflect your accounts setup for use with the plugin.

For virtual card payments (if applicable), the Bank Account will need to be mapped to a 

 type NetSuite account. You should not map a virtual card program to a NetSuite bank account. 

To load your ERP accounts, an API call is made to NetSuite to retrieve this information from the Chart of Accounts. Depending on the volume of accounts listed in NetSuite, or your device’s security settings, you may encounter the following error: 

If you encounter this error message, please select the X mark to retry this API call.

If you continue to encounter that error, please select 

 and complete the remainder of the wizard before proceeding to the below steps.

If you continue to encounter this error message after selecting the X mark, support will need to manually map your accounts in our backend. In order for us to do so, we will need you to provide the InternalID in NetSuite.

Lists → Accounting → Accounts → Search

 if matching for SUA payments). Then select 

 page, please select the Microsoft Excel icon to download this list in an XLS format.

Once the download is complete, please open the XLS file and add a column with the last 4 digits of the Account the Internal ID should be mapped to. 

Save this XLS file, and you can contact us here to help troubleshoot: 

Looking for reliable technical support for Fispan's commerce platform? Our email outlines the comprehensive assistance offered by Fispan's support team. Access our contact information and get quick solutions for any technical queries or issues you may hav

Step 9: Connection Status

Step 10: Account Matching

BusinessDays

YourBank

MyBank

Step 11: Plugin Access Management

Commerce Bank

Welcome

Untitled

Pre-Onboarding Checklist (NetSuite)

Installation

Post-Onboarding Checklist (NetSuite)

Configuration

Vendor Bank Details

Plugin Setup

Vendor Payables

Information Reporting

Employee Expense Reports (NetSuite)

Remittance Advice (NetSuite)

Features

FAQ (NetSuite)

NACHA 2021 FAQ