Multi-Factor Authentication (MFA) Overview

Multi-factor authentication (MFA) adds another level of security for all users when logging into FISPAN’s production wizard. With MFA, your data is protected against account breaches and is accessed by authorized users.

New users will be required to set up multi-factor registration upon registration. Existing users will be prompted to set up upon their next login.

The default authentication will display first. If you would like to utilize another method, select "Try Another Method."

It will display these three methods for Multi-Factor Authentication [MFA] :

The first time you log in to the Production environment, you will be prompted to establish your Multi-factor Authentication (MFA) setup. You have the option to select various methods of MFA. 

If you choose to use a phone number, you will receive a 6-digit-code to the phone number you provided for enrolment.

If you are unable to receive a text message to this number, or you prefer a different multi-factor authentication method, click 

Otherwise, enter the 6-digit code you received in the applicable field.

After setting up SMS and inputting the first one-time code, you will be presented with a Recovery code that should be stored in a safe location. This code is for resetting the MFA, to switch the MFA type (i.e. Authenticator), or to use a different phone number. 

Use Guardian App Auth0 or Google Authenticator and connect to the production or sandbox environment.

Go into the Auth0 or Google Authenticator app and enter the corresponding code. Select 

Add the email where you would like to receive your authentication code.

Go to your email to receive the 6-digit code.

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