Voiding & Repaying Bills (Intacct)

hitting the duplicate detected error needing to use workarounds (i e toggling batched payment on the vendor) how to void bills step 1 find the bill find a bill that has already been paid via the plugin on the history page ( payables → history ) step 2 check bill status open the bill record (internalid) and confirm the bill has been “paid in full” you can select on the tab in the submenu to confirm that the bill payment has hit the plugin select the ‘paid in full’ to see the corresponding journal entries step 3 choose journal entries to void select the journal entries that you would like to void step 4 void the bill void the bill payment by selecting the “void” button you are able to void any line item as long as the bill is not paid in full, it will be reopened and made available for payment do not reverse the payment ensure you do not check the 'reverse' checkbox simply add a payment date and a memo (optional) if you choose the reverse the bill, it will stay in a 'reversed' state that cannot be read by the plugin step 5 check the re opened bill confirm the bill has been re opened fields under the subtab are still populated with details from the first payment that was voided repaying a previously voided bill step 1 find & pay bill find the previously voided bill on the pay vendor bills page in payables → pay pay the bill as normal confirm the bill has been paid and appears on the history page go to payables → history step 2 check the bill status open the bill record and confirm the bill has been “paid in full” you can select the submenu to confirm that the bill payment has hit the plugin and that the reference ids and transaction ids are now different as seen in step 2 of “how to void a bill”