Match your ERP Accounts with the corresponding Bank Accounts by 

 it onto the desired Bank Account. Once you've successfully matched your accounts, click 

. This account is not linked to any of your live accounts with your bank. When installing in Production, the Bank Accounts listed will reflect your accounts setup for use with the plugin.

For virtual card payments (if applicable), the Bank Account will need to be mapped to a 

 type NetSuite account. You should not map a virtual card program to a NetSuite bank account. 

To load your ERP accounts, an API call is made to NetSuite to retrieve this information from the Chart of Accounts. Depending on the volume of accounts listed in NetSuite, or your device’s security settings, you may encounter the following error: 

If you encounter this error message, please select the X mark to retry this API call.

If you continue to encounter that error, please select 

 and complete the remainder of the wizard before proceeding to the below steps.

If you continue to encounter this error message after selecting the X mark, support will need to manually map your accounts in our backend. In order for us to do so, we will need you to provide the InternalID in NetSuite.

Lists → Accounting → Accounts → Search

 if matching for SUA payments). Then select 

 page, please select the Microsoft Excel icon to download this list in an XLS format.

Once the download is complete, please open the XLS file and add a column with the last 4 digits of the Account the Internal ID should be mapped to. 

Save this XLS file, and you can contact us here to help troubleshoot: 

Learn more about an important email sent from cnb.support@fispan.com. Discover the contents and significance of this communication in this informative document.

Step 9: Connection Status

Step 10: Account Matching

YourBank

MyBank

Step 11: Plugin Access Management

Welcome

Untitled

Pre-Onboarding Checklist (NetSuite)

Installation

Post-Onboarding Checklist (NetSuite)

Vendor Bank Details

Plugin Setup

Vendor Payables

Information Reporting

Account-to-Account Transfers (NetSuite)

Remittance Advice (NetSuite)

Employee Expense Reports (NetSuite)

Positive Pay (NetSuite)

Supported Versions (NetSuite)

FAQ (NetSuite)

NACHA 2021 FAQ

Failed Bills

Managing Security Tokens (NetSuite)

Troubleshooting

Sandbox Checklist (NetSuite)

Release Notes (NetSuite)

Entity Bank Detail Release Notes

Release Notes

NetSuite

Pre-Onboarding Checklist (Intacct)

Installation and Set-up

Post-Onboarding Checklist (Intacct)

Plugin Configuration

Balances & Transactions

Account-to-Account Transfers (Intacct)

Positive Pay (Intacct)

Remittance Advice (Intacct)

FAQ (Intacct)

Intacct Functionality Overview

International Wire Payments

Sandbox Testing (Intacct)

Release Notes (Intacct)

Pre-Onboarding Checklist (BC365)

Post-Onboarding Checklist (BC365)

Configuration

Remittance Advice (BC365)

Sandbox Checklist (BC365)

FAQ (BC365)

Release Notes (BC365)

Business Central 365

Cutoff Times

Account Transfers Requirements

ACH Requirements

Check Requirements

FedWire Requirements

International Payment Requirements

Supported Countries for International Payments

Payment Requirements

EASI Link Release Site Guide

Switching From One ERP to Another

Term Glossary

Feature Requests

Contact Us

Support