Remittance Advice (Intacct)

there are two different remittance products available for cnb clients first is the fispan remittance advice and the second is the cnb remittance advice product this page can help determine the best remittance product for your organization remittance advice overview the fispan remittance advice service automatically sends an email to the vendor’s designated email address(es) for every submitted payment this email will contain your company name and a detailed list of the paid bills, including the reference/invoice #, invoice date, amount, and discount used if any credits were applied, the credit's reference number and amount will also be displayed each remittance email can be sent to up to 5 email addresses by default, the system uses the vendor’s email address if you prefer to use a custom list, you can set payables email addresses on the custom tab of the vendor's profile in netsuite (or the payment methods page in sage intacct and business central) the email will be sent from fispan and feature your bank's branding as a user, you can customize several settings "reply to" email address configure an address that the recipient will see and use if they reply to the remittance advice receive copies choose an email address to receive copies of all sent remittance advice alternative company name you may request that we configure a different company name to appear in the email on a per bank account basis remittance emails are submitted shortly after the payment is successfully sent from your erp the subject line of the email will appear as "your customer {customer name} has initiated a payment " important enabling the group bills for payment function means that only one remittance email is sent for multiple bills grouped into a single payment for the same vendor if this feature is not enabled, each paid bill is treated as a unique payment with its own remittance email, which results in multiple payments and multiple emails configuring remittance advice to enable or manage the settings for remittance advice, follow these steps navigate to the app center log in to https //sys fispan live/ (or sandbox https //sandbox fispan cloud/ ) using your fispan credentials if not already there, navigate to the app center remittance advice, as well as any other available extra features, will be displayed in the lower discover more section enable remittance advice to begin enabling remittance advice, hover over the card and select learn more the learn more button will begin the short setup process note don't see remittance advice in the connected or discover more sections? please reach out to support to have this product made available to you configure remittance advice in order to complete the setup, we require a few details from you all emails come from the unmonitored inbox no reply\@fispan com if a vendor replies to a remittance email, their response will be delivered to the address you specified in the vendors can reply to field internal copies of all remittance advices will be sent to the emails noted for copies once enable remittance is selected, it can take up to 15 minutes for the changes to come into effect modify remittance advice settings you can view or change your current settings through the app center find the remittance advice card, select its drawer, and choose open settings if you need to disable the integration entirely, select disable the change may take up to 15 minutes to come into effect cnb remittance advice with cnb’s remittance advice, you will no longer have to manually send vendors remittance details of payments made through the plugin for ach and wire payments speak with your cnb sales representative to add remittance advice to the easi link connector once a vendor is setup in the plugin with the required information, such as a valid email address, the system will automatically compose and send an email to your vendor with your company name, total amount paid, invoice date(s), reference number, and invoice memos(s), giving your team back that time for other value add tasks information field mapping the information on the remittance advice will include your company, the vendor company name, total amount paid , invoice date(s), and invoice number(s) ach payment remittance email example wire payment remittance email example update intacct settings this section applies only if you've opted into remittance advice to enable this feature or get more information, please contact our support team update the vendor's email address and details to start using the remittance advice feature go to payment methods go to the payment methods tab locate the vendor you would like to edit and select edit edit email address(es) on the vendor record, under the email tab , locate the email address field enter the vendor's email address(es) (up to 5), and select save confirm success if the emails are set up correctly, the vendor's row on the main page should show yes under the email overridden column next time you make a payment, the remittance email will go out to the email addresses specified important if you are currently using intacct's native send automatic payment notification option alongside the plugin's remittance advice feature, your vendors may be receiving duplicate remittance emails it is recommended to deactivate the native send automatic payment notification option for any vendor leveraging our plugin's remittance advice this ensures vendors receive a single, consistent notification if you choose to keep the native intacct send automatic payment notification active, the remittance email will be sent from the web service user (wsu) created when the plugin was installed to change this sender create a new wsu and name it appropriately ensure the new wsu has all the necessary permissions update the new wsu within the installation wizard settings for the cnb remittance advice, please follow these guidelines domestic/international ach add up to two emails separated by semi colon, 128 character limit domestic/international wire add emails separated by semi colon, 128 character limit cnb remittance advice faq question answer when will the remittance advice be sent? after this service has been enabled, it may take up to 24 hours for remittance advices to automatically be sent remittance advice will be sent after your payment has been successfully transmitted to fispan and cnb can i receive a copy of the remittance advice email? yes, a copy of the remittance advice email can be sent by adding your email to the vendor email fields how do i opt in to this feature ? if you would like to add remittance advice to your plugin please speak to your bank representative the fispan plugin utilizes the cnb remittance advice service, if you have further questions about cnb remittance advice please feel free to contact your cnb bank representative