Paying Bills (Intacct)

paying bills in intacct allows you to remain within your erp system without needing to access your bank account separately you can pay a bill individually or improve efficiency by processing them in groups follow this guide to learn how to do both pay a bill follow these steps to pay your first bill with the plugin if your payables page looks different than the screenshots below, you may be running an outdated version of the plugin please update the plugin to use the plugin's latest features go to payables go to payables select bills to pay use the filters to find the bills you would like to pay if a default payment method has not yet been set for the vendor, choose your payment method from the respective column then, select the bills you would like to pay using the boxes on the left and select pay important if you delete an open bill directly within the plugin by clicking the trash can icon on the right side of the bill, it will be removed and will not automatically re sync to make sure a removed open bill can be reprocessed, you must go into native intacct (outside of the bank plugin) there, you need to make an edit to the invoice and then resubmit it for approval this action forces the necessary update for the bill to be picked up and reprocessed note ensure the bills you plan to pay are not duplicates of bills previously paid via the bank plugin confirm payment(s) select the account from the dropdown menu before proceeding, confirm that the number of bills, payments, and amounts are correct, and ensure all applicable credits and discounts have been applied once you have validated your bills to be paid, select confirm warning do not attempt to reverse and repay a bill if you realize you forgot to apply a credit or discount after clicking confirm reversing and repaying the bill yourself may cause duplicate payments if this situation occurs, please contact {{supportname}} immediately we need to check if the payment has already left intacct before you attempt any reversal and repayment check the payment status go to payables → history the status will appear as received until the payment has been cleared once the payment is complete, the status will display as completed we recommend checking the failed bills tab after sending a payment to confirm the payment was successful to do so, go to payables → failed bills a failed bill would look like the following a failed bill remains open on the pay page and can be resubmitted for payment paying grouped bills if you would like to make grouped bill payments, please ensure you have the merge payment requests checkbox is selected on the vendor record to prepare your vendors for grouped payments and to facilitate the payment of grouped bills, follow these steps go to vendor record navigate to the vendor record and select the payment information tab enable grouped payments click on the merge payment requests checkbox once that is enabled, you are able to group bills when paying pay grouped bills on the pay page, simply select all the bills you wish to pay and hit pay the confirmation payment window appears you can select the source account and verify the number of bills against payments hit confirm to send the payments when grouped payments are enabled for a vendor with multiple bills, the total number of payments will be less than the number of bills being paid after clicking confirm , your payment will begin transmitting view payment status next, navigate to the history page to see the payment status note enabling the merge payment requests function means only one remittance email will be sent this email covers all the multiple bills that were grouped into a single payment if you do not enable this feature, each paid bill is treated as a unique, separate payment this results in multiple payments being created and, consequently, multiple remittance emails being sent to the vendor faqs how long do bills stay on the history page? bills never leave the history page as long as there is a working sync between intacct and the plugin, you should be able to see your paid bills why do i see multiple instances of the same bill on the history page? if you pay a bill with partial payments, the same bill will appear multiple times on the history page similarly, if a bill has failed and has been repaid, it will also appear in multiple payments on the history page how many bills per page? the plugin shows 200 bills per page you are only able to pay one page at a time why do i receive an error 'you do not have the permissions for operation read by query on object of type locationentity'? this is because you are missing the entities permissions on the role/user navigate to company > role > subscriptions and add the entities permissions view i deleted a bill in the plugin, and i want it to appear again how can i do that? if you modify anything on the bill record, it should be picked up again and appear on the pay page of the plugin why am i not able to pay a bill that i created by duplicating an old bill i paid previously through the bank plugin? when a bill is paid through our bank plugin, certain custom fields on the bill record, such as transaction ids and statuses, are automatically filled in and are uneditable duplicating these bills will copy over the contents of those custom fields into the new bill, potentially causing payment failures