Viewing Bill History (QBO)

the payment history page in fispan sync is your central hub for tracking the status and outcome of all bill payments follow the steps to find your payment history go to history from fispan sync's navigation bar, select payments → payment history view bill history bill payments that are processed through fispan sync will appear on the payment history page note as soon as a payment is initiated in fispan sync, the associated bills are automatically marked as paid in your accounting software, and a bill payment record is created against the vendor bill if the payment is successful the bill status is finalized as paid if the payment fails (e g , bounces from the bank) fispan automatically voids the bill payment, reopens the bills in your accounting software, and displays the error code on the payment history page filter by status use the filters on the payment history page to quickly locate relevant payments to view more details and the current status of any payment, simply expand the payment row status description received the bill payment has been successfully received by fispan sync but has not yet been sent to your bank for processing sent to processing the bill payment has been batched and sent to your bank for final processing completed the bill payment has been fully processed and accepted by your bank failed the bill payment could not be processed due to a validation issue or bank rejection cancelled the bill payment was successfully cancelled handling failed payments if a bill payment has a failed status, you must verify the reason for the failure and correct the related information (e g , bank details, amount, etc ) before submitting a new payment submitting a new payment without correcting the error will create an additional, unnecessary bill payment record in both fispan sync and your accounting software