--- title: Virtual Card Requirements slug: vantage-connect/virtual-card-requirements docTags: createdAt: 2025-03-14T16:41:10.614Z --- A Virtual Card Payments (VCP) is an electronic payment tool provided by Wells Fargo Vantage℠ Connect. For VCP Payments, your vendors will receive an email containing a unique 16-digit Virtual Credit card number. :::hint{type="info"} **NOTE: **Wells Fargo issues and settles payments in USD and CAD only. A transaction can be submitted in one of the [Supported Currencies](https://support.fispan.com/vantage-connect/virtual-card-requirements#IH_gY). ::: *** ## Vendor & Bill Requirements To prevent payment delays or returns, all payments are required to have the following three requirements: ::::WorkflowBlock :::WorkflowBlockItem ### Vendor Record The Entity's full legal name, address, email address, and phone number must be accurately populated on the Vendor record. ::: :::WorkflowBlockItem ### Billing Address and Location The Entity and Bill (if applicable) Billing Addresses must be located in the country of destination and must match the country specified in the Entity Bank Details record. ::: :::WorkflowBlockItem ### Currency The Currency of the Vendor Bill must be one of the [Supported Currencies](https://support.fispan.com/vantage-connect/virtual-card-requirements#IH_gY). ::: :::WorkflowBlockItem ### Bill Reference The Bill has a Reference ID (for example, an invoice number). ::: :::: *** ## Adding Email Addresses for Virtual Cards To input the Vendor email address used by the virtual card, follow the instructions below. Links are also provided for ERP specific data entry instructions. :::hint{type="info"} **NOTE: A single email address must be provided **for virtual card payments or they will fail. The email address entered is used to deliver payment information to the supplier. Some ERPs allow for the entry of multiple email addresses, but this is not supported for virtual card payments. ::: ### NetSuite Go to the **NetSuite Vendor record -> Vantage Connect** tab and enter the email address for this vendor. ::Image[]{src="https://api.archbee.com/api/optimize/z7B2F1SpvEnr9KImiRpyQ-hYEaRLTuEPyUKZt0kGXHF-20250626-212126.png" size="80" width="1627" height="874" position="center" caption="NetSuite Vendor Details - Vantage Connect tab" darkWidth="1627" darkHeight="874" showCaption="true"} ### Sage Intacct and Business Central 365 Sage Intacct and Business Central 365 can use a specific field for virtual card email addresses. If there are multiple email addresses in a group, the first email in the list will be used. - **Intacct** Payment Methods (Intacct): [Adding Email Addresses](https://support.fispan.com/vantage-connect/payment-methods-intacct#ysFdJ) - **Business Central 365** Payment Methods (BC365): [Adding Email Addresses](https://support.fispan.com/vantage-connect/payment-methods-bc365#j6uso) ::Image[]{src="https://api.archbee.com/api/optimize/z7B2F1SpvEnr9KImiRpyQ-FNOnLfzqFyeQZh6nBRUSm-20250324-203608.png" size="80" width="1311" height="531" position="center" caption="Payment Methods - Email Groups" darkWidth="1311" darkHeight="531" showCaption="true"} *** ## Virtual Card Reconciliation Users can submit virtual card payments out of a “Credit Card” type ledger account in their ERP to separate the card liability from the cash clearing. :::hint{type="danger"} **WARNING**: When the card is swiped, it is the responsibility of the user to manually record the transaction in their journal (i.e., “pay for the swipe”). ::: *** ## Virtual Card Cancellations Virtual card cancellations allow you to request a cancellation on a previously submitted virtual card payment. The Cancellation History page will display cancellation status. :::hint{type="info"} **NOTE:** - Only payments with virtual card statuses of Approved, Declined, and Submitted can be cancelled contingent upon the virtual card status. - The payment must not have already been completed or expired to be successfully cancelled. - You should also submit cancellations in the ERP to ensure the status of the paid bill is properly updated in the ERP.To initiate the cancellation request, begin by logging into your ERP and clicking into the **Vantage Connect** bundle.  ::: ::::WorkflowBlock :::WorkflowBlockItem To initiate the cancellation request, begin by logging into your ERP and clicking into the **Vantage Connect** bundle.  ::: :::WorkflowBlockItem From the menu, select the **Payment Cancellations** page. ::: :::WorkflowBlockItem Choose the desired payment to be cancelled and click **Cancel**. ::: :::WorkflowBlockItem Review payment details and confirm the request to cancel by clicking **Cancel Payment** and providing the designated reason for cancellation. ::: :::: ### NetSuite For previously submitted virtual card payments that have not been completed or expired, here are the detailed steps to cancel payments for this ERP. ::::WorkflowBlock :::WorkflowBlockItem Navigate to **Vantage Connect -> Payment Cancellations**. ::Image[]{src="https://api.archbee.com/api/optimize/z7B2F1SpvEnr9KImiRpyQ-4bzbUYqPozv_zgp4_zc-k-20250318-000552.png" size="80" width="1464" height="542" position="center" caption="NetSuite - Vantage Connect - Payment Cancellations" darkWidth="1464" darkHeight="542" showCaption="true"} ::: :::WorkflowBlockItem From the list of cancellable payments, select **Cancel** for the payment to be cancelled. ::Image[]{src="https://api.archbee.com/api/optimize/z7B2F1SpvEnr9KImiRpyQ-WdQhf9DjLILpcCavQZZ5Y-20250626-224021.png" size="80" width="1650" height="431" position="center" caption="List of cancellable payments" darkWidth="1650" darkHeight="431" showCaption="true"} ::: :::WorkflowBlockItem Select **Cancel Payment **from the payment details window. ::Image[]{src="https://api.archbee.com/api/optimize/z7B2F1SpvEnr9KImiRpyQ-ZTTgI9PafR2FAUIUx9I19-20250626-224105.png" size="80" width="1204" height="521" position="center" caption="Payment Details - Amount Paid" darkWidth="1204" darkHeight="521" showCaption="true"} ::: :::WorkflowBlockItem Enter the reason for the cancellation and select **Yes, Cancel Payment**. ::Image[]{src="https://api.archbee.com/api/optimize/z7B2F1SpvEnr9KImiRpyQ-FKlk0zwPi9xKDa8QBO2j7-20250626-224307.png" size="80" width="1465" height="731" position="center" caption="Reason for Cancellation" darkWidth="1465" darkHeight="731" showCaption="true"} ::: :::WorkflowBlockItem Select **Close** on the **Cancellation Request Sent** confirmation message. ::Image[]{src="https://api.archbee.com/api/optimize/z7B2F1SpvEnr9KImiRpyQ-im1Ttp7iwAcNFaAkX2kND-20250626-224408.png" size="80" width="973" height="807" position="center" caption="Confirmation message - Cancellation Request Sent" darkWidth="973" darkHeight="807" showCaption="true"} ::: :::WorkflowBlockItem The cancelled payment will appear on the **Payment Cancellations History** list. ::Image[]{src="https://api.archbee.com/api/optimize/z7B2F1SpvEnr9KImiRpyQ-wDVp2tn5G_1A3QRpFXOV3-20250318-001234.png" size="80" width="1808" height="480" position="center" caption="Payment Cancellations History list" darkWidth="1808" darkHeight="480" showCaption="true"} ::: :::WorkflowBlockItem The payment status for this cancelled payment will also be updated on the **Payments History** page. ::Image[]{src="https://api.archbee.com/api/optimize/z7B2F1SpvEnr9KImiRpyQ-OsHrV6r9GLsEs4Brki4Yw-20250318-001347.png" size="80" width="1796" height="523" position="center" caption="Payments History page" darkWidth="1796" darkHeight="523" showCaption="true"} ::: :::: ### Intacct For previously submitted virtual card payments that have not been completed or expired, here are the detailed steps to cancel payments for this ERP. ::::WorkflowBlock :::WorkflowBlockItem Navigate to **Vantage Connect -> Payment Cancellations**. ::Image[]{src="https://api.archbee.com/api/optimize/z7B2F1SpvEnr9KImiRpyQ-G7F7vNAzgwLVf9rlESl0e-20250317-224843.png" size="80" width="910" height="787" position="center" caption="Intacct - Vantage Connect > Payment Cancellations" darkWidth="910" darkHeight="787" showCaption="true"} ::: :::WorkflowBlockItem From the list of cancellable payments, select **Cancel** for the payment to be cancelled. ::Image[]{src="https://api.archbee.com/api/optimize/z7B2F1SpvEnr9KImiRpyQ-LxvyTDx7T3gidkIVsIzXX-20250317-225350.png" size="80" width="1337" height="509" position="center" caption="Select Cancel for the payment to be cancelled" darkWidth="1337" darkHeight="509" showCaption="true"} ::: :::WorkflowBlockItem Select **Cancel Payment **from the payment details window. ::Image[]{src="https://api.archbee.com/api/optimize/z7B2F1SpvEnr9KImiRpyQ-Y0kuUvF9Q_OoIRB3xcBdI-20250317-225954.png" size="80" width="1220" height="639" position="center" caption="Select Cancel Payment" darkWidth="1220" darkHeight="639" showCaption="true"} ::: :::WorkflowBlockItem Enter the reason for the cancellation and select **Yes, Cancel Payment**. ::Image[]{src="https://api.archbee.com/api/optimize/z7B2F1SpvEnr9KImiRpyQ-loUZ09cSCIqMAbGGJGL4J-20250317-230429.png" size="80" width="1272" height="691" position="center" caption="Enter the reason for cancelling and select Yes, Cancel Payment" darkWidth="1272" darkHeight="691" showCaption="true"} ::: :::WorkflowBlockItem Select **Close** on the **Cancellation Request Sent **confirmation message. ::Image[]{src="https://api.archbee.com/api/optimize/z7B2F1SpvEnr9KImiRpyQ-2Q4p6mBup61XWkvBSCBC6-20250317-230733.png" size="80" width="1102" height="799" position="center" caption="Select Close" darkWidth="1102" darkHeight="799" showCaption="true"} ::: :::WorkflowBlockItem The cancelled payment will appear on the **Payment Cancellations History** list. ::Image[]{src="https://api.archbee.com/api/optimize/z7B2F1SpvEnr9KImiRpyQ-HXTxeSWpr2ULeibqQsDbO-20250317-231204.png" size="80" width="1551" height="311" position="center" caption="Payment Cancellations History list" darkWidth="1551" darkHeight="311" showCaption="true"} ::: :::WorkflowBlockItem The payment status for this cancelled payment will also be updated on the **Payments History** page. ::Image[]{src="https://api.archbee.com/api/optimize/z7B2F1SpvEnr9KImiRpyQ-Exw2oeQBVRNaUiTom5bFp-20250317-231458.png" size="80" width="1559" height="505" position="center" caption="Payments History page" darkWidth="1559" darkHeight="505" showCaption="true"} ::: :::: ### Business Central 365 For previously submitted virtual card payments that have not been completed or expired, here are the detailed steps to cancel payments for this ERP. ::::WorkflowBlock :::WorkflowBlockItem Navigate to **Vantage Connect -> Payment Cancellations**. ::: :::WorkflowBlockItem From the list of cancellable payments, select **Cancel** for the payment to be cancelled ::Image[]{src="https://api.archbee.com/api/optimize/z7B2F1SpvEnr9KImiRpyQ--A5au69JiHXS9oGUCUXAJ-20250626-200759.png" size="80" width="1289" height="396" position="center" caption="Select Cancel for the payment to be cancelled" darkWidth="1289" darkHeight="396" showCaption="true"} ::: :::WorkflowBlockItem Select **Cancel Payment **on the payment details window. ::Image[]{src="https://api.archbee.com/api/optimize/z7B2F1SpvEnr9KImiRpyQ-JYX_uQD9EDpNP0eP-7Sx2-20250626-201232.png" size="80" width="1183" height="696" position="center" caption="Payment Details" darkWidth="1183" darkHeight="696" showCaption="true"} ::: :::WorkflowBlockItem Enter the reason for the cancellation and select **Yes, Cancel Payment**. ::Image[]{src="https://api.archbee.com/api/optimize/z7B2F1SpvEnr9KImiRpyQ-uzE6L6wnKJSdKPqGUR2MQ-20250626-192427.png" size="80" width="1108" height="637" position="center" caption="Reason for Cancellation" darkWidth="1108" darkHeight="637" showCaption="true"} ::: :::WorkflowBlockItem Select **Close** on the **Cancellation Request Sent **confirmation message. ::Image[]{src="https://api.archbee.com/api/optimize/z7B2F1SpvEnr9KImiRpyQ-2cDhWG6I5WA3Ty3YWrqq3-20250626-195401.png" size="80" width="1070" height="822" position="center" caption="Cancellation Request Sent - confirmation" darkWidth="1070" darkHeight="822" showCaption="true"} ::: :::WorkflowBlockItem The cancelled payment will appear on the **Payment Cancellations History** list. ::Image[]{src="https://api.archbee.com/api/optimize/z7B2F1SpvEnr9KImiRpyQ-bBrCZ-gBcXu_rECeUZRoX-20250317-234107.png" size="80" width="1302" height="395" position="center" caption="List of Payment Cancellations" darkWidth="1302" darkHeight="395" showCaption="true"} ::: :::WorkflowBlockItem The payment status for this cancelled payment will also be updated on the **Payment History** page. ::Image[]{src="https://api.archbee.com/api/optimize/z7B2F1SpvEnr9KImiRpyQ-JwcfiX0b4EuHxredtrEaN-20250317-234146.png" size="80" width="1255" height="586" position="center" caption="Payment History list" darkWidth="1255" darkHeight="586" showCaption="true"} ::: :::: *** ## Supported Currencies Here is a list of country currencies supported by the Wells Fargo Virtual Card Payment (WVCP) rail. | | | | | 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| | AED
AFN
ALL
AMD
ANG
AOA
ARS
AUD
AWG
AZM
AZN
BAM
BBD
BDT
BGN
BHD
BIF
BMD
BND
BRL
BSD
BTN
BWP
BYR
BZD
CAD
CDF

CHE
CHF
CHW
CLP
CNY
COP
COU
CRC
CUP
CVE
CZK
DJF
DKK

DOP
DZD
ECS
EEK
EGP
ERN
ETB
EUR
FJD
FKP
GBP

GEL
GHS
GIP
GMD
GNF
GTQ
GWP
GYD
HKD
HNL
HRK
HTG
HUF
IDR
ILS
IMP
INR
IQD
IRR
ISK
JEP
JMD
JOD
JPY
KES
KGS
KHR
KMF
KPW

KRW
KWD
KYD
KZT
LAK

LBP
LKR
LRD
LSL
LTL
LVL
LYD
MAD
MDL
MGA
MGF
MKD
MMK
MNT
MOP
MRO
MUR
MVR
MWK
MXN
MYR
MZM
MZN
NAD
NGN
NIO
NOK
NPR
NZD
OMR
PAB
PEN
PGK
PHP
PKR
PLN
PYG
QAR
RON
RSD
RUB
RWF
SAR
SBD
SCR
SDD
SEK
SGD
SHP

SKK
SLL
SOS
SRD
STD
SVC
SYP
SZL
THB
TJS
TMM
TND
TOP
TRY
TTD
TWD
TZS
UAH
UGX
USD
UYU
UZS
VEF

VES
VND
VUV
WST
XAF
XCD
XOF
XPF
YER
ZAR
ZMK
ZWD | UAE Dirham
Afghani
Lek
Armenian Dram
Netherlands Antillean Guilder
Kwanza
Pesos
Australian Dollar
Aruban Florin
Azerbaijanian Manat
Azerbaijanian Manat
Convertible Mark
Barbados Dollar
Taka
Bulgarian Lev
Bahraini Dinar
Burundi Franc
Bermudian Dollar
Brunei Dollar
Brazilian Real
Bahamian Dollar
Ngultrum
Pula
Belarusian Ruble
Belize Dollar
Canadian Dollar
Congolese Franc

WIR Euro
Swiss Franc
WIR Franc
Chilean Peso
Yuan Renminbi
Colombian Peso
Unidad De Valor Real
Costa Rican Colon
Cuban Peso
Cabo Verde Escudo
Czech Koruna
Djibouti Franc
Danish Krone

Dominican Peso
Algerian Dinar
Ecuador Sucre
Estonian Kroon
Egyptian Pound
Nafka
Ethiopian Birr
Euro
Fiji Dollar
Falkland Islands Pound
Pound Sterling

Lari
Ghana Cedi
Gibraltar Pound
Dalasi
Guinea Franc
Quetzal
Guinea-Bissau Peso
Guyana Dollar
Hong Kong Dollar
Lempira
Kuna
Gourde
Forint
Rupiah
New Israeli Sheqel
Manx Pound
Indian Rupee
Iraqi Dinar
Iranian Rial
Iceland Krona
Jersey Pound
Jamaican Dollar
Jordanian Dinar
Yen
Kenyan Shillings
Som
Riel
Comoro Franc
North Korean Won

Won
Kuwaiti Dinar
Cayman Island Dollars
Tenge
Kip

Lebanese Pound
Sri Lanka Rupee
Liberian Dollar
Loti
Lithuanian Litas
Latvian Lat
Libyan Dinar
Moroccan Dirham
Moldovan Leu
Malagasy Ariary
Malagasy Franc
Denar
Kyat
Tugriks
Pataca
Ouguiyas
Mauritius Rupee
Rufiyaa
Kwacha
Mexican Pesos
Malaysian Ringgit
Mozambique Metical
Mozambique Metical
Namibia Dollars
Naira
Cordoba Oro
Norwegian Krone
Nepalese Rupee
New Zealand Dollar
Rial Omani
Balboa
Nuevo Sol
Kina
Philippine Peso
Pakistan Rupee
Zloty
Guarani
Qatari Rial
Romanian Leu
Serbian Dinar
Russian Ruble
Rwanda Franc
Saudi Riyal
Solomon Islands Dollar
Seychelles Rupee
Sudanese Dinar
Swedish Krona
Singapore Dollar
Saint Helena Pound

Slovak Koruny
Leone
Somali Shilling
Surinam Dollar
Dobras
El Salvador Colon
Syrian Pound
Lilangeni
Baht
Somoni
Turkmenistani Manat
Tunisian Dinar
Pa’Anga
Turkish Lira
Trinidad And Tobago Dollar
New Taiwan Dollar
Tanzanian Shilling
Hryvnia
Uganda Shilling
United States Dollar
Peso Uruguayo
Uzbekistan Sum
Bolivar

Venezuelan Bolívar
Dong
Vatu
Tala
CFA Franc Beac
East Caribbean Dollar
CFA Franc Bceao
CFP Franc
Yemeni Rial
Rand
Zambian Kwacha
Zimbabwe Dollars | United Arab Emirates (The)
Afghanistan
Albania
Armenia
Curacao
Angola
Argentina
Australia
Aruba
Azerbaijan
Azerbaijan
Bosnia And Herzegovina
Barbados
Bangladesh
Bulgaria
Bahrain
Burundi
Bermuda
Brunei Darussalam
Brazil
Bahamas (The)
Bhutan
Botswana
Belarus
Belize
Canada
Congo (
The Democratic Republic Of)
Switzerland
Liechtenstein
Switzerland
Chile
China
Colombia
Colombia
Costa Rica
Cuba
Cabo Verde
Czech Republic (The)
Djibouti
Denmark, Greenland,
The Faroe Islands
Dominican Republic (The)
Algeria
Ecuador
Estonia
Egypt
Eritrea
Ethiopia
European Union
Fiji
Falkland Islands (The) \[Malvinas]
United Kingdom Of Great Britain
And Northern Ireland (The)
Georgia
Ghana
Gibraltar
Gambia (The)
Guinea
Guatemala
Guinea-Bissau
Guyana
Hong Kong
Honduras
Croatia
Haiti
Hungary
Indonesia
Israel
Isle Of Man
India
Iraq
Iran
Iceland
Jersey
Jamaica
Jordan
Japan
Kenya
Kyrgyzstan
Cambodia
Comoros (The)
Korea (The Democratic People’s
Republic Of)
Korea (The Republic Of)
Kuwait
Cayman Islands (The)
Kazakhstan
Lao People’S Democratic Republic
(The)
Lebanon
Sri Lanka
Liberia
Lesotho
Lithuania
Latvia
Libya
Morocco
Moldova (The Republic Of)
Madagascar
Madagascar
Republic Of North Macedonia
Myanmar
Mongolia
Macao
Mauritania
Mauritius
Maldives
Malawi
Mexico
Malaysia
Mozambique
Mozambique
Namibia
Nigeria
Nicaragua
Bouvet Island
Nepal
New Zealand
Oman
Panama
Peru
Papua New Guinea
Philippines (The)
Pakistan
Poland
Paraguay
Qatar
Romania
Serbia
Russian Federation (The)
Rwanda
Saudi Arabia
Solomon Islands
Seychelles
Sudan
Sweden
Singapore
Saint Helena, Ascension And
Tristan Da Cunha
Slovakia
Sierra Leone
Somalia
Suriname
Sao Tome And Principe
El Salvador
Syrian Arab Republic
Swaziland
Thailand
Tajikistan
Turkmenistan
Tunisia
Tonga
Turkey
Trinidad And Tobago
Taiwan (Province Of China)
Tanzania, United Republic Of
Ukraine
Uganda
United States Of America
Uruguay
Uzbekistan
Venezuela
(Bolivarian Republic Of)
Venezuela
Viet Nam
Vanuatu
Samoa
Central African Republic (The)
Anguilla
West African
Wallis And Futuna
Yemen
South Africa
Zambia
Zimbabwe |