Vendor Approvals Legacy (Intacct)
This interface for Vendor Approvals is being deprecated. It will remain accessible until the plugin release scheduled for September 10th, 2025.
To new interface can be viewed here: Vendor Approvals (Intacct)
Overview
The Vendor Approvals feature provides a robust and secure method for managing changes to vendor information within Intacct. This approval process ensures data accuracy, minimizes the risk of errors, and enhances security by requiring authorization for modifications to your vendor's banking data.
Approval Workflows
To customize the approval process, you can define Approval Workflows that dictate how different types of changes are routed for authorization.
Accessing Approval Workflows
Log in to the FISPAN Portal at sys.fispan.live. On the Control Center, click on Vendor Record Approvals.

Workflow Creation
Once you are on the Vendor Record Approvals page, click on Let's Get Started.

Give your workflow a descriptive name. You can then select which entities you would like the approval workflow to apply to.

You can establish up to three levels of approval. At each level, you can specify up to five potential approvers. Furthermore, you can determine the number of approvals required at each level to proceed.
Best Practice: Avoid having a single approver at any level or an equal number of approvers and required approvals. This ensures that the process isn't blocked if someone is unavailable to approve.
Please enter in the user's email exactly as it appears within the ERP. Any differences will lead to issues with the approval requests being routed accordingly.
Once you are happy with the information you have entered, you can select Save New Workflow.

Workflow Modification
You can edit existing workflows to adjust the workflow. Click on the workflow you would like to modify.

Make you desired modifications, and click Save Changes.
Note: Changes to a workflow only apply to future approval requests. Existing requests in progress will follow the original workflow.

Workflow Restrictions
Modifying the entities associated with a workflow will disable any other workflows that were previously applied to those entities. Similar to making edits to workflows, all future requests for these entities will go through the new workflow, existing requests will remain untouched.

Workflow Deletion
If a workflow has pending approvals, it cannot be deleted until those approvals are resolved.
To delete a workflow, click on it. Then click Delete Workflow.

A popup screen will appear. Click Yes, Delete Workflow.

Workflow Disabled
If a workflow has pending approvals, it cannot be disabled until those approvals are resolved.
To disable a workflow, click on the Enable Flow toggle. Then click Save Changes.
Note: This will only disable the workflow for future requests for this entity. Existing requests will not be impacted.

Approvals
Accessing Pending Approvals
Navigate to the Vendor Approvals page within the Intacct plugin. By default, you'll see all pending approval requests for your organization.
To view only the requests assigned to you, click the Show assigned to me only filter.

To review a specific request, click View. This will display key information such:
- Type of Change: Whether it's an update to existing details, a new vendor detail, or a deletion of a vendor detail.
- Requested Date: The date and time the change was submitted.
- Requester: The user who initiated the change.
- Detailed Breakdown: A comprehensive view of the proposed changes, addition or deletion to the vendor's bank details.

Approval Process
To approve a request:
Click Approve to authorize the proposed changes.
The request will either progress to the next level in the approval workflow (if multiple tiers are configured) or, if you are the final approver, the vendor's bank details will be updated accordingly in the payment methods page.

To reject a request:
Click Reject to deny the proposed changes.
Important: Rejection is a terminal action. Once rejected, the changes are permanently blocked, and no further approvals can override this decision.

You will be required to provide a rejection reason.

ERP Synced Changes
- Rejection Disabled: For changes that originate from your ERP system (ERP-synced changes), the "Reject" button will be disabled.
- Rationale: This restriction is in place to prevent accidental overwrites or conflicts with the data in your ERP. Maintaining consistency between the plugin and your ERP is crucial.
- Resolution: If an ERP-synced change needs to be reversed or modified, the initiating user must make the necessary adjustments directly within the ERP system.

Email Notifications
All users within a tier will receive an email when the approval request has been created.
The email has a limit of 100 vendors at a time and will be sent every 30 minutes if there are approval requests being created.

Impact to Workflow
When an approval request is created by modifying a vendor's bank details, the following updates happen within your plugin.
Pay Bills Page
When a vendor has a pending change, payments cannot be processed for that vendor. This ensures the vendor has the most up-to-date information before payments are processed.
A warning icon and greyed-out checkbox will prevent these vendors from being paid.

Payment Methods Page
On the Payment Methods page, the Vendor will have an icon identifying there is pending changes.

If you click on the vendor, you will see the record that has been changed is highlighted.

Furthermore, if you open the record, you will see all fields are greyed out and cannot be edited.

Approvals History
The Approvals History page maintains a comprehensive log of all approval requests, including both those that were approved and those that were rejected.

To view more details about a request, you can click View and see the following:
- Date and Time: When the approval or rejection occurred.
- User: The individual who approved or rejected the request.
- Reason: Any comments or explanations provided for the decision.
- Source: The origin of the change request (e.g., manual update, import).


Approvals History Export
You can export the Approvals History for record-keeping or analysis. The export file includes:
- Modified On: Date the change was made
- Vendor: Vendor Name
- Type of Change: Updated, Added, Deleted
- User Email: User who initiated the change
- Reviewed By: User emails who approved or rejected the change
- Approval/Rejection Time: Time when the final approving user reviewed the change or rejection was sent
- Status: Approved or Rejected
- Previous Entry: What the entry looked like before it was changed
- This would be EMPTY if the history log item is for a new record being created
- Proposed Entry: What the entry looks like after a change was initiated or rejected
- If entry was rejected, this is the change that was proposed
- If the entry was approved, this is the change that was accepted
- Reason for Rejection: The rejection reason provided by the rejecting user
- This will be empty if the record is an approved item
To generate this export, click the Export button on the Approvals History page.

FAQ
- Can I reject ERP-synced changes?
- No, rejection is disabled for ERP-synced changes to prevent data inconsistencies. Contact the user who initiated the change to resolve any issues.
- What if I accidentally reject a valid change?
- Rejection is a terminal action. If a change is rejected in error, the initiating user will need to resubmit the request.