---
title: Positive Pay Cancellations (NetSuite)
slug: vantage-connect/positive-pay-cancellations-netsuite
docTags: bSho0M8HRjDvZq9EBIWDy
createdAt: 2025-07-17T19:04:59.095Z
---

The **Positive Pay Cancellations **feature is where you can cancel Positive Pay payment methods. 

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## Step 1: Navigate to Payment Cancellation

Go to the **Payment Cancellations** module.

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXd7TAEz7Qg-bNJLRWKKtK00F722lAx5ZSoFwz7wR2wv1PziKvqtERupg9Ua_4xA6Ac_3nDWazFYMTd6FirYcaVurJnYauIxgUbLc1AxUjUceUNHy42FqHRl9zVvmUQ7unCtJ_PVpQ?key=FgwX_81orRMpIiWWJoWglw "Go to Payment Cancellations")

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## Step 2: Select Payment to Cancel

View and select the payment you wish to cancel. You have the option to **View Details **of the payment before proceeding with the cancellation.  

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXfJ6kq_3fJkb_l4iqHjrYpAQU3xLL_CzMtRj9lPc8vJqwwNgITV2X8qTWBp-Jsv_2a-SQB0qznHq6nhAwSNMznRRhRYgwt8paczY7Z7fMPVZLR5FHgYVOHuBgsV1fELuAIcYP5aQg?key=FgwX_81orRMpIiWWJoWglw "Select Payment to Cancel")

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## Step 3: Initiate Cancellation

Once you have selected the desired payment, click **Cancel Payment.**

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXeHsz6Koqy19bTxD0GdqiY_dUhJgHnNQLiVA944PyMOzNH9dnuydxayaDRHs5nIYeFQtXwvjrAiPEzot7Zm4l-qJ5cAxntsCt_phtb3SEz2veaU87_9V5xrW0IzmG1Go3XaKdw_2A?key=FgwX_81orRMpIiWWJoWglw "Initiate Cancellation")

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## Step 4: Provide Cancellation Reason

After selecting **Cancel Payment**, a pop-up window will appear. You need to enter the cancellation reason in the provided field.

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXd2PLFAeJvEn4sI8s8euz5pWJCYoW0MAI1A6FmFparmBw-5TyQPOGzTAyswaEXxDcQiWwA0pJlhIa1BhDdkuxKifqHkcN6EidVYkZQDjTlAlVd-3c0YZW1j7eXRSLubjODhtHGZfA?key=FgwX_81orRMpIiWWJoWglw "Provide Cancellation Reason")

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## Step 5: Confirmation and Status Update

After submitting the cancellation reason, a **Cancellation request sent **confirmation will appear. 

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXeljdw1MTGXk_OLK3hZbUtTGAX-u17dmgN1K1jNrA0gvq9H-7SGnFWouB9r_s5i031Wi5VB5MuphbxHqZfC5Ailge9I7Ao0tlfyKA-nDEWLqqd2DiO_FMdI4Ynt1N_FT1dKP83tKQ?key=FgwX_81orRMpIiWWJoWglw "Cancellation Request Confirmation")

You are now able to **view the payment cancellation.**

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXdMgryDw1ljOWq-7yMkOCsib9sdDhu5iVemLBfKyjK-_qcbopCHFCCEcB8YjT0qolS3SWFS347MO6cZP9n0D82B_YCVUPB3kcfpo43cDpau0I0rJR9mORHvzGdOU7KEqz9r2MTuLQ?key=FgwX_81orRMpIiWWJoWglw "View Cancelled Payment")

The payment status will also be updated on the **Payments History **page.

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXehJ21YT0isOu_HgIE_e5VP86FFfCGqi-EIU9L6bdz1YvB_8Si4JE7K_3ZbFtqpVgOosiTf_OKAHooINTMTrONgJWBHb7wefL-_FfZZZitXEakGnH1NKQ6RSmh31JDn_siSXBbExw?key=FgwX_81orRMpIiWWJoWglw "View Payments History Page for Payment Cancellation Status")