---
title: Positive Pay Cancellations (Intacct)
slug: vantage-connect/positive-pay-cancellations-intacct
docTags: qsTTpmTCpLZnj3pL4Rz_Z
createdAt: 2025-07-17T19:04:59.095Z
---

The **Positive Pay Cancellations **feature is where you can cancel Positive Pay payment methods. 

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## Step 1: Navigate to Payment Cancellation

Go to the **Payment Cancellations** module.

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXehq6Peezo0CQfZ43YvcNppMqmCm2z-YlKg2l_u5fMFqWNdPz6c2N_D7PCXStwEcJ4oMzCBsooQsqnsKRg42QsqYxYX87BdfK67f6ndZUhFMe08y5JI4b8rVnyW9iuHFYBpSxDK?key=Pz-h6U2qd2pld_IJ74fIHw "Go to Payment Cancellations")

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## Step 2: Select Payment to Cancel

View and select the payment you wish to cancel. You have the option to **View Details **of the payment before proceeding with the cancellation.  

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXcmz1mdoZjeNEUTPZLIepuWme3wVf4S_6g9mtGcimwDm4oCI6RuJAS9-2xHB9Q-3jCzX-wL9irVI9p_IFs-imNnpU2joLesg7uqmiWBow2oWRDnqrTmOGAyaWzsVEFLY8yaG11b?key=Pz-h6U2qd2pld_IJ74fIHw "Select Payment to Cancel")

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## Step 3: Initiate Cancellation

Once you have selected the desired payment, click **Cancel Payment.**

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXfMRaAmDz7Tkpf_wCO6KGpfSqUoUqWT2EDFp9WlCNqWaGjGuZo-1EoNI1aA_Y0_u92Aq4_TDYXaGABXeUm9V3JNmbcmOCT9Y2o4_GEXSBovycBhCFza4UIaoVcQ4WOxJwVlmLEd?key=Pz-h6U2qd2pld_IJ74fIHw "Initiate Cancellation")

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## Step 4: Provide Cancellation Reason

After selecting **Cancel Payment**, a pop-up window will appear. You need to enter the cancellation reason in the provided field.

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXfJW3Bsp42SXByXyp0xkaA6qw_mwjcWCPvvVN0v6JW7yLSb_w4YYh6dPS0vEkzCK3qrvxuMxKqGAy1ZUwMwHj7O7vABnFfJ07jHGk6Fuq6bCYiq1Q-WB5h7opxrv8wEkrG0N0wCig?key=Pz-h6U2qd2pld_IJ74fIHw "Provide Cancellation Reason")

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## Step 5: Confirmation and Status Update

After submitting the cancellation reason, a **Cancellation request sent **confirmation will appear. 



![](https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/wM3saaJ0kiugQ0TiLHrVg_screenshot-2025-07-17-at-23014-pm.png "Cancellation Request Confirmation")

You are now able to **view the payment cancellation.**

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXdiUhsajkpxIWwwUZlclry8m9mSJHOfMxk9nqAGxqoUe6ESvqbn1zLfpP9r49w7kQTR41Kml-F-XVJb0J4ejboEPIbV9fi4tOyt-OV2sz2-vADbFzHpUreQ3OpoI-gmUgZlVe9p?key=Pz-h6U2qd2pld_IJ74fIHw "View Cancelled Payment")

The payment status will also be updated on the **Payments History **page.

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXc6lg2ug_-SdpyisEAWOqc1Xvuc99tmd9ISiwRv3s6UKBf5Zt3x6_lcuhac1YlGQs5YQxb-bi-oHr6Xh7n0COpwym3dyl3lduuvz45jWEXVHsM31CLq7d1iIU5GECeqZk7Dyx2e?key=Pz-h6U2qd2pld_IJ74fIHw "View Payments History Page for Payment Cancellation Status")