Intacct
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Positive Pay (Intacct)
Positive Pay Cancellations (Intacct)
the positive pay cancellations feature is where you can cancel positive pay payment methods step 1 navigate to payment cancellation go to the payment cancellations module step 2 select payment to cancel view and select the payment you wish to cancel you have the option to view details of the payment before proceeding with the cancellation step 3 initiate cancellation once you have selected the desired payment, click cancel payment step 4 provide cancellation reason after selecting cancel payment , a pop up window will appear you need to enter the cancellation reason in the provided field step 5 confirmation and status update after submitting the cancellation reason, a cancellation request sent confirmation will appear you are now able to view the payment cancellation the payment status will also be updated on the payments history page