Payables 2.0 - Viewing Bill History (Intacct)
All Bill Payment History is readily available in Intacct and can be accessed via the bill history record. Follow the steps below to view your Vendor Bill Payment History.
Go to History
Go to Payables → History
View Bill Payment History
The Payment History page provides a snapshot of all payments that have been made via the plugin.
Vendor payments that are processed through the plugin will first appear Pending.
Depending on the payment method, payments may remain pending for up to 5 business days after submission, after which the payment will automatically be moved to a Completed state.
NOTE: The Sage Intacct Bill Payment object will be created at the time of payment submission, not when the payment is marked as Completed. If your bank reports a payment failure, we will update the status in the History page to Failed and attempt to reverse the initial Vendor Bill Payment accounting entry.
Processing Payment Statuses:
- SENT FOR PROCESSING: Payments paid through the plugin will enter this state once they’ve been submitted for payment.
- PROCESSING: Payments will enter this state once they have been approved and released.
A terminal payment status is a final status. In most scenarios, payments will not automatically change from this status unless intervention is applied from the support team.
Terminal Payment Statuses:
- COMPLETED: Some payments are marked as autocomplete, based on the way the payment network handles them. Completed is considered a terminal status and should not change.
- FAILED: Payments that fail to be processed will enter this status. Payments can fail for a variety of reasons: initial validation as a result of missing or inappropriate information, or if the payment fails in the payment network (e.g., the destination bank account is closed).
- CANCELLED: This status will indicate that the payment was rejected in the bank approval portal or cancelled in the platform.
View Bill Information
By default, the History page shows the payment-related information first.
Every row contains one payment request, with all the payment-related information: PaymentID (referenceID), Posting Date, Vendor Name, Number of Bills in the payment request, Total Amount, Currency, Payment Method, Last Updated, and Payment Status.
A payment request can contain multiple bills. To see that information, hit the little arrow on the left side. This brings down the bill-focused tab, which includes: Bill Number, Due Date, Bill Amount, Amount Due, Credit Used, Discount Used, and Amount Paid.
TIP: Select the eye icon next to the Bill Number to open the native Intacct bill record.
At the top right, the View Details button opens the plugin portal, where more payment-related information can be found.
TIP: If you are looking for a specific bill, you can enter its Bill Number in the Payment ID/Bill Number filter. This will bring all the payments related to that specific bill.