---
title: Positive Pay (NetSuite)
slug: td/ca/positive-pay-netsuite
description: Easily transmit positive pay files to your bank for all checks printed using NetSuite.
icon: {"faIcon":"fa-solid fa-envelope-circle-check"}
docTags: bSho0M8HRjDvZq9EBIWDy
createdAt: 2022-08-02T17:21:33.000Z
---

The Positive Pay feature in your TD Bank enables the secure transmission of payment details for checks cut in-house to your bank. It automatically extracts data from checks printed using NetSuite, allowing you to send a Positive Pay file for your entire check run to the bank in just a few simple steps. Follow this guide to get started.

***

## Supported Record Types

The Positive Pay feature supports the transmission of check payment details for the following record types:

- Vendor Payments
- Expense Reimbursements (if included)
- Check Payments to Customers (made from the Write Checks page in NetSuite)

Customer Refunds are not supported.

***

## Perform Positive Pay

To get started with Positive Pay, please follow these instructions:

:::::WorkflowBlock
:::WorkflowBlockItem
### Initiate a Bill Payment

On a Bill that you would like to make an in-house check payment to, click **Make Payment**.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/T0sIDgNoZfX-POJlsvduF_image.png" size="80" width="1488" height="532" position="center" caption="Click "Make Payment"" showCaption="true"}
:::

::::WorkflowBlockItem
### Mark Bill “To Be Printed”

Select the **To Be Printed **box. Once this box is selected, the CHECK # field will be replaced with the text: "To Print."

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/6CooP4A9_RKOJNZHvtL5R_image.png" size="80" width="2574" height="692" position="center" caption="Select the "TO BE PRINTED" checkbox" showCaption="true"}

Then, select **Save.**

:::hint{type="warning"}
**NOTE:** For a Bill Payment to appear on the Positive Pay page in your bank plugin, the **To Be Printed** box must be selected at the same time the Vendor Bill Payment is being initiated.

If you would like to print multiple bills, select those bills from the Pay Bills page and make sure to check the **To Be Printed **checkbox at the top right. 

Once that is done, go to the next step to print the checks.
:::
::::

:::WorkflowBlockItem
### Select & Print Checks

Go to **Transactions → Management → Print Checks and Forms**. 

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/FW-gdbmczm3TVfFk0i9jE_image.png" size="60" width="1038" height="1378" caption="Go to Print Checks and Forms" position="center" showCaption="true"}

Then, select **Checks**.

On the Print Checks page, select the account you wish to make the payment from (e.g., 1000 Operating). 

Then, select the bill to be printed for the check payment. When you’ve selected the bills, select **Print**. 

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/HLEXUfKN9-E4jLGJFVtj4_image.png" size="80" width="2874" height="710" position="center" caption="Select checks to print" showCaption="true"}

A new tab will open with a printable check PDF.
:::

::::WorkflowBlockItem
### Transmit Positive Pay File

Go to **Your Bank → Positive Pay → Transmit**.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/MUAqonKFBq-8V_kUmkQUH_image.png" size="50" width="948" height="612" caption="Go to Transmit Page" position="center" showCaption="true"}

Select the items for which you would like to send a Positive Pay transmission.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/sxbowSQEPBQDeem7cTu4G_image.png" size="80" width="2820" height="366" position="center" caption="Select Checks to be Transmitted" showCaption="true"}

Then, select **Transmit**.

Confirm the information is correct on the pop-up that appears, then select **OK.**

:::hint{type="info"}
**NOTE:** To filter Positive Pay records correctly, first select your **From/To Date** range. Then, apply any other desired filters. If dates are not set first, the plugin will default to displaying records from the last two weeks.
:::
::::

:::WorkflowBlockItem
### Monitor Status

After selecting **OK**, a blue payment status bar will appear at the top of the page to show the progress of your transmission.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/nt3zBQUpFppYlZjo3vOlH_image.png" size="80" width="752" height="57" caption="Receiving Payments" position="center" showCaption="true"}

Go to **Your Bank → Positive Pay → History** to confirm the status of the transmission.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/35gDDDkRCYIHYReQwvcvU_image.png" size="80" width="748" height="57" caption="Payments Successfully Received" position="center" showCaption="true"}
:::
:::::

***

## Invalid Checks

An Invalid Check is not processable by the plugin, such as a check created for a bank account not connected by the integration. If you feel that a check is incorrectly assigned as an Invalid Check, please reach out to FISPAN Support.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/GfO7i5BmO8XXGTjuu47l5_positive-pay-invalid-checks.png" size="80" width="1139" height="197" position="center" caption="The most common cause of an invalid check is an unlinked source account." alt="The image displays an entry in the Invalid Checks section, with the message of "The check has not a matching bank account within ABC Bank."" showCaption="true"}

***

## Reprocessing Failed Positive Pay 

If a Positive Pay submission fails, you'll need to void the original bill payment and then reprocess it using the same check number. Follow these steps:

:::::WorkflowBlock
::::WorkflowBlockItem
### Void the Bill Payment

Find the bill payment that was associated with the failed Positive Pay.

Click the **Void** button for that payment.

::Image[]{src="https://api.archbee.com/api/optimize/wgPPAaie2RM-EkMwivi-P--X9_UxVb71qjY7wt2sEv1-20250725-193755.png" size="80" width="2880" height="1426" position="center" caption="Click Void" showCaption="true"}

:::hint{type="warning"}
**IMPORTANT: **Write down or remember the original check number used for this bill payment. You will need it to complete a later step
:::

You'll receive a confirmation that the payment has been successfully voided.

::Image[]{src="https://api.archbee.com/api/optimize/wgPPAaie2RM-EkMwivi-P-D2Pn8NSJnNlGOlHrAVnFl-20250725-194432.png" size="80" width="2878" height="1430" position="center" caption="Payment Successfully Voided" showCaption="true"}
::::

::::WorkflowBlockItem
### Repay the Bill

Go back to the bills that were just voided and click on **Make Payment** for the relevant bill(s).

Ensure the **To Be Printed** checkbox is selected.

:::hint{type="warning"}
**IMPORTANT: **You may need to adjust the **Bill Payment Date **to match the date the check was issued.
:::

::Image[]{src="https://api.archbee.com/api/optimize/wgPPAaie2RM-EkMwivi-P-u9GoLMRIqgdi44A6qLSiC-20250725-195027.png" size="80" width="2858" height="960" position="center" caption="Repay the Bill" showCaption="true"}
::::

:::WorkflowBlockItem
### Print Checks

Go to **Transactions → Management → Print** **Checks and Forms**. Then, select **Checks**.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/FW-gdbmczm3TVfFk0i9jE_image.png" size="60" width="1038" height="1378" caption="Go to Print Checks and Forms" position="center" showCaption="true"}

On the Print Checks page, select the appropriate bank account (e.g., "1000 Operating"). Locate and select the bill payment you just created.

In the **Check Number** field, manually enter the original check number you recorded in Step 1, then click **Print**.

::Image[]{src="https://api.archbee.com/api/optimize/wgPPAaie2RM-EkMwivi-P-bGhKMgFIvJTbBTCxzSwSD-20250725-195027.png" size="80" width="2878" height="780" position="center" caption="Select the Payment and Overwrite the Check #" showCaption="true"}

NetSuite will notify you that the check number is already in use. Click **OK **to proceed.

::Image[]{src="https://api.archbee.com/api/optimize/wgPPAaie2RM-EkMwivi-P-9S1JVMyCI_lEU5yKdjkPG-20250725-195027.png" size="66" width="904" height="416" position="center" caption="Click OK" showCaption="true"}

If a prompt asks you to reload the page, do not reload it; click **Cancel**.

::Image[]{src="https://api.archbee.com/api/optimize/wgPPAaie2RM-EkMwivi-P-Bv2-ZqXyTYIuHS37eKwMw-20250725-195027.png" size="54" width="568" height="464" position="center" caption="Click Cancel" showCaption="true"}

Click **Print **again. A PDF of the check will open in a new tab or window.

::Image[]{src="https://api.archbee.com/api/optimize/wgPPAaie2RM-EkMwivi-P-vT8khF_tocgjq_9AsgVDX-20250725-195027.png" size="80" width="2880" height="748" position="center" caption="Click Print" showCaption="true"}
:::

:::WorkflowBlockItem
### Reprocess Positive Pay 

Navigate to the Transmit page within your bank plugin. The reprocessed payment (showing the original check number) should now be visible. Select the checkbox for this item.

Click the **Transmit** button to resubmit the Positive Pay file to your financial institution.

::Image[]{src="https://api.archbee.com/api/optimize/wgPPAaie2RM-EkMwivi-P-6VAwp1nRRwSGk1Gwd2aUE-20250725-195027.png" size="80" width="2878" height="1070" position="center" caption="Reprocess the Positive Pay Transaction" showCaption="true"}
:::
:::::