--- title: Account Transfers (QBO) slug: td/ca/account-transfers-qbo description: Unfortunately, without any document or information provided, it is not possible to create a specific SEO description. However, an effective SEO description typically includes relevant keywords and a brief summary highlighting the main content or purpose o icon: {"faIcon":"fa-solid fa-money-bill-transfer"} docTags: UiAorlxQIO6JpqxlFX5My createdAt: 2023-04-10T20:57:37.000Z --- The **Account Transfers** feature within FISPAN Sync supports transferring funds between two accounts within the same entity. *** ## Before You Begin To ensure a successful transfer, confirm that the following requirements are met: ::::WorkflowBlock :::WorkflowBlockItem ### Your Bank Accounts are Connected Your accounts must be linked (matched) through the onboarding wizard. Only connected accounts are available for transfers. ::: :::WorkflowBlockItem ### Account Transfers is Enabled Your bank must enable the Account Transfers feature for your accounts. If you don't see the option, contact your bank representative. ::: :::WorkflowBlockItem ### Both Accounts Use the Same Currency For example, you can transfer USD → USD, but not USD → CAD. Cross-currency transfers are not supported at this time. ::: :::: *** ## Making a Transfer Before you begin, confirm that your FISPAN Sync bank accounts are correctly mapped to the appropriate bank accounts. :::::WorkflowBlock :::WorkflowBlockItem ### Open the Accounts Transfers Page To make account transfers in the FISPAN Sync, navigate to the **Bank Accounts** menu and select **Account Transfers**. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/Hwfo_clI99JfzX_HXItN9_fispan-sync-a2a-menu-option.png" size="30" width="800" height="634" caption="Select Account Transfers" position="center" darkWidth="800" darkHeight="634" showCaption="true"} ::: ::::WorkflowBlockItem ### Enter the Transfer Details The transfer form has two sections: the **From **(source) account and the **To** (destination) account. When you select an account, you'll see both its **Book Balance **(from your accounting records) and **Bank Balance **(from your bank), along with the time each balance was last updated. Complete the following fields: - **From Account:** Select the source bank account from the dropdown. - **To Account:** Select the receiving bank account from the dropdown. Only accounts in the same currency as your From account will appear. - **Amount:** Enter the amount to transfer. If the amount exceeds your current balance, a warning appears, but the transfer is not blocked. Proceed only if this is intentional. - **Memo** (optional): Add a note for your records. If you leave it blank, the system will automatically add: *"From \[Source Account] to \[Destination Account]."* When all fields are complete, select **Transfer **to continue. :::hint{type="success"} **TIP:** To start over, select **Clean Form**. This clears all entries while keeping the Account Transfer window open. ::: ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/qLfS9vJ4tpFtJq0Qy99AU_fispan-sync-a2a-account-transfer-popup.png" size="80" width="800" height="465" caption="Fill in the Required Fields" position="center" darkWidth="800" darkHeight="465" showCaption="true"} :::: :::WorkflowBlockItem ### Review and Confirm A summary of your transfer will display: - From and To accounts - Transfer amount and currency - Your memo (or the auto-generated one) - A warning banner, if the amount exceeds your balance If everything looks correct, select **Confirm Transfer.** ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/-6k_bMEzSMNUQCugDCLsZ_fispan-sync-a2a-confirm-transfer-popup.png" size="80" isUploading="false" position="center" caption="Confirm Transfer" width="800" height="469" darkWidth="800" darkHeight="469" showCaption="true"} ::: :::WorkflowBlockItem ### Transfer Submitted A brief loading screen appears while your transfer is submitted. If successful, a confirmation screen displays your unique **Transfer ID** for reference. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/LCBkI-2sYYr3cb5GM5jbq_fispan-sync-confirmation-popup.png" size="60" width="800" height="600" caption="Your Transfer Was Sent Successfully" position="center" darkWidth="800" darkHeight="600" showCaption="true"} ::: ::::: *** ## Viewing Your Transfer History You can track the status and details of every transfer on the **Account Transfers **page. Each record includes: - **Status:** Whether the transfer completed, is still processing, or failed. - **ID:** Your unique transfer reference number. - **Date:** When the transfer was initiated. - **From:** The sending account. - **To:** The receiving account. - **Amount:** The amount transferred - **Memo:** Your note, if one was added (or the auto-generated one) - **Status Message: **Additional details, particularly if something went wrong ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/HEdN8Ueesl0vz1UcJAjZA_fispan-sync-a2a-account-transfers-page-with-history.png" size="80" width="800" height="333" caption="View Transfer Status" position="center" darkWidth="800" darkHeight="333" showCaption="true"} *** ## Filtering and Exporting - Use the filters at the top to narrow results by account, amount, date range, status, or Transfer ID. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/-RnbmTjCIQB2amMyu-RXG_fispan-sync-a2a-filters.png" size="40" isUploading="false" position="center" caption="Select Show Filters" width="800" height="888" darkWidth="800" darkHeight="888" showCaption="true"} - Select the **download icon** to export your transfer history as a CSV file. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/JRoiXiGLpWK-hKqmWdp8u_fispan-sync-a2a-export-csv.png" size="50" isUploading="false" position="center" caption="Select Export CSV" width="800" height="179" darkWidth="800" darkHeight="179" showCaption="true"} *** ## Viewing Transfer Details Select any row to open a detailed view, which includes: - **Full transfer information**: Accounts, amount, memo, and who initiated the transfer. - **Action Log: **A timeline showing every step of the transfer: - When the request was received - When the instruction was sent to your bank - When the transfer was completed (or why it failed) ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/4ZZcn-Vdlvjh9JbyZnDac_fispan-sync-a2a-transfer-details-popup.png" size="60" isUploading="false" position="center" caption="View Transfer Details" width="800" height="453" darkWidth="800" darkHeight="453" showCaption="true"} *** ## Transfer Statuses | **Status** | **What It Means** | | --------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Completed** | The bank processed the transfer and the transaction was recorded in your accounting software. | | **Processing** | The transfer instruction has been sent to your bank. Waiting for confirmation. | | **Validation Failed** | Something prevented the transfer from going through; for example, a configuration issue or missing account details. Check the **Status Message** or **Action Log** for specifics. |