---
title: Voiding & Repaying Bills (NetSuite)
slug: svb/voiding-and-repaying-bills-netsuite
description: Sorry, I cannot write an SEO description for a document without any information provided to generate a summary.
docTags: bSho0M8HRjDvZq9EBIWDy
createdAt: 2022-09-23T18:15:10.000Z
---

Bills that are voided in native NetSuite can be repaid through the bank plugin, allowing for multiple repayments if necessary. 

Previously paid payments with a duplicate bill ID cannot be voided and repaid directly. Instead, you'll need to create a new copy of the bill and apply payment to the copy or submit a ticket to FISPAN Support for resolution.

***

## How to Void Bills

Use this simple process to void a bill using the plugin.

::::WorkflowBlock
:::WorkflowBlockItem
### Locate the Bill

Find a bill that has already been paid via the plugin on the History page by going to SVB Go Link** → Payments → History**.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/AVzABN_I-BTKNcIARAJX9_image.png" size="80" width="2827" height="742" caption="Payment History age showing paid bills" position="center" showCaption="true"}
:::

:::WorkflowBlockItem
### Check Bill Status

Open the Bill Record and confirm the bill has been **PAID IN FULL**. You can select Your Bank's tab in the submenu to confirm that the bill payment has hit the plugin.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/-58DO4yFg6iGwR4MQXhj-_image.png" size="80" width="2630" height="1224" caption="Check Bill is marked as "PAID IN FULL"" position="center" showCaption="true"}

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/TbBc91z262L_CHJzJX-L7_image.png" size="80" width="2814" height="394" caption="Confirm Bill Payment" position="center" showCaption="true"}
:::

:::WorkflowBlockItem
### Go to Bill Payment Record

Go to **Bill record** **→ History (or Related Records) → Payments** and find the Bill Payment record associated with this Bill.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/i_JydjsVoPRUf0zhdZ85i_image.png" size="80" width="2636" height="1210" caption="Open Bill Payment Record" position="center" showCaption="true"}
:::

:::WorkflowBlockItem
### Void the Bill

Void the Bill Payment by selecting the **Void** button.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/qgQw3oxL6lYB9S3FuJKAV_image.png" size="80" width="2864" height="1044" caption="Void the Bill" position="center" showCaption="true"}
:::

:::WorkflowBlockItem
### Save the Bill

Select **Save** on the Voiding Journal Entry that NetSuite creates in response to the voiding of the Bill Payment.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/7li6sG5P_mq7s0o7WBVt__image.png" size="80" width="2748" height="1202" caption="Save the Bill" position="center" showCaption="true"}

The next page will show a Confirmation banner, and the Voiding Journal Entry will be marked with **REVERSAL PAYMENTS APPLIED**.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/qNvX_sXhb8_WeiPwEk9ZB_image.png" size="80" width="2618" height="1222" caption="View Confirmation Banner" position="center" showCaption="true"}
:::

:::WorkflowBlockItem
### Check the Bill

Confirm the Bill has been reopened. Fields under Your Bank's subtab are still populated with details from the first payment that was voided. The associated Bill Payment will also appear as **Voided**.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/8sO-Q1I9Kys0Rs2HdiHV0_image.png" size="80" width="2698" height="1206" caption="Check the Bill" position="center" showCaption="true"}

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/JWfjle4aXpk_o0-vYxjeu_image.png" size="80" width="2818" height="444" caption="Bill Payment status appearing as "Voided"" position="center" showCaption="true"}
:::
::::

***

## Repaying a Previously Voided Bill

Follow these steps to repay your voided bills. 

::::WorkflowBlock
:::WorkflowBlockItem
### Find the Voided Bill

Find the previously voided bill on the Pay Vendor Bills page by going to SVB Go Link **→ Payments →** **Vendor Bills**.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/ssePYAbFab9sAg6rkm38e_image.png" size="80" width="2690" height="863" caption="Find the Voided Bill" position="center" showCaption="true"}
:::

:::WorkflowBlockItem
### Pay the Bill

Pay the bill as normal.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/lrFl83_mFlkik_ZkHpD19_image.png" size="80" width="2681" height="852" caption="Pay the Bill" position="center" showCaption="true"}
:::

:::WorkflowBlockItem
### Check the Bill Status

Confirm the bill has been paid and appears in the History page. Go to SVB Go Link** → Payments → History**.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/QTWIMmDSWFt3En0kPGYu6_image.png" size="80" width="2875" height="656" caption="Check the Bill Status" position="center" showCaption="true"}

Open the Bill record and confirm the bill has been **PAID IN FULL**. You can select the tab for the SVB Go Link in the submenu to confirm that the bill payment has hit the plugin and that the reference IDs and transaction IDs are now different*,* as seen in Step 2 of **How to Void a Bill**.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/TkfyDLpfluv6YVoqOlvIP_image.png" size="80" width="2770" height="1120" caption="Ensure Bill is marked as "PAID IN FULL"" position="center" showCaption="true"}

A new Bill Payment now appears as an associated record to this Bill, alongside the previously voided payment.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/7-wzgj8-FHntRuJez5Kye_image.png" size="80" width="2698" height="416" caption="New Bill Payment on Bill" position="center" showCaption="true"}
:::
::::