--- title: Pre-Onboarding Checklist (Intacct) slug: svb/pre-onboarding-checklist-intacct description: Before you install the plugin or join your onboarding call, complete this pre-onboarding checklist. docTags: qsTTpmTCpLZnj3pL4Rz_Z createdAt: 2023-02-11T00:19:20.000Z --- Prior to joining an onboarding call, please follow the steps below to ensure that the installation process runs smoothly. Any missed steps may result in the onboarding call being cancelled and rescheduled to a later time. *** ## Bring a Sage Intacct Administrator Our onboarding calls require a Sage Intacct Administrator to be present, as they will need to enable a number of settings, create a web service user, install the plugin, and assign various permissions. *** ## Enable Platform Services Ensure that the Platform Services module has been enabled on your Sage Intacct environment. This module allows third-party applications, such as the SVB Go Link to be installed in your Sage Intacct environment. The administrator of the ERP should see **Platform Services** on the menu bar. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/AlVSNmHjzWgriC03w3T09_image.png" size="42" width="508" height="1028" position="center" caption="Platform Services enabled" showCaption="true"} If an administrator is not able to see** Platform Services**, please contact your Sage Intacct Account Manager to enable Platform Services on your account. You will not be able to onboard on the plugin without the Platform Services module. *** ## Enable Web Services Users Enabling the Web Services feature on your Sage Intacct account is required to allow the plugin to communicate with your Sage Intacct environment. ::::WorkflowBlock :::WorkflowBlockItem Go to **Company** **→** **Admin** **tab** **→** **Subscriptions**. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/pWvU6qQwQNKxhaIo34G4K_image.png" size="80" width="2544" height="1748" caption="Go to subscriptions" position="center" showCaption="true"} ::: :::WorkflowBlockItem Confirm that** Web Services** is enabled, then select **Done**. ::: :::WorkflowBlockItem If they are not, select the toggle to enable **Web Services**. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/Qm024-fFMzDIs1jplP9aK_image.png" size="78" width="3072" height="1046" position="center" caption="Green toggle indicating that Web Services is enabled" showCaption="true"} ::: :::: *** ## Enable Banking Cloud To utilize the Bank Feeds product, the Banking Cloud will also need to be enabled. ::::WorkflowBlock :::WorkflowBlockItem Go to **Company → Admin →** **Subscriptions. ** ::: :::WorkflowBlockItem Confirm that **Sage Cloud Services** are enabled. If they are not, select the toggle to enable **Sage Cloud Services**. ::: :::WorkflowBlockItem After enabling Sage Cloud Services, hit **Configure**, and confirm that the **Enable Bank Feeds** functionality is checked. ![](https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/G_HxnS9AIpuJroxHcIahr_image.png "Enable Bank Feeds") ::: :::WorkflowBlockItem Then select **Save.** ::: :::: *** ## Enable ISO Country Codes ::::WorkflowBlock :::WorkflowBlockItem Go to **Company**. ::: :::WorkflowBlockItem Under the **General Information** section, confirm that **ISO Country Codes** is checked. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/m4W1ZoBv57ZZK5jLV2A2e_image.png" size="80" width="1160" height="672" caption="Enable ISO Country Codes" position="center" showCaption="true"} ::: :::WorkflowBlockItem Select **Save**. ::: :::: *** ## Disable Payment Approvals Inside Intacct The plugin does not support Payment Approvals inside Intacct. If you leverage Intacct's payment approval currently, we strongly recommend moving that process inside the bank approval portal. Continuing to use that process increases the chances that a bill stays open inside Intacct even though it has been paid already. Navigate to the **Intacct Approval Process (Informational)** section of the product guides for more information. *** ## Confirm Sandbox Testing :::hint{type="success"} **TIP: **Speak with a FISPAN representative if you do not wish to enable a Sage Intacct Sandbox environment. ::: All users moving into Production can test the bank plugin in a Sage Intacct Sandbox environment alongside any customizations or third-party plugins, or applications. This will ensure a smoother transition onto the bank plugin and help avoid any future disruption to service. Please refer to the **Sandbox Checklist (Intacct)** page for a number of suggested scenarios to test. :::hint{type="info"} **NOTE:** After completing the prerequisites, proceed to Step 1 in the installation guide to begin installing the plugin. ::: *** ## Review Custom Fields The plugin requires at least 14 custom fields to be available to install within Intacct. Please ensure you have at least 14 available custom fields to successfully install the plugin. This requirement is due to Intacct's limit of 100 custom fields. If further support is needed in identifying which custom fields can be removed, clients should reach out directly to their Sage Consultant. Their consultant can provide guidance on the purpose of each field and whether it can be deleted. To review your current custom fields: ::::WorkflowBlock :::WorkflowBlockItem Navigate to **Platform Services -> Custom Fields** ::: :::WorkflowBlockItem Check the existing fields under **Object: AP Bill**. ::: :::WorkflowBlockItem Identify any unused or redundant fields that can be deleted. ::: :::: *** ## Support for Console Environments The plugin's full functionality is not currently guaranteed for clients operating within a Multi-Entity Distributed Console or any form of console environment. *** ## Confirm Hardware & Software Requirements **Browser support (minimum versions):** - Chrome: 65 - Firefox: 66 - Safari: 12 - Edge: 79 **Operating systems (minimum versions):** - Windows 7 - macOS - El Capitan **Minimum screen resolution:** - 1200x800px