---
title: Payables 2.0 - Voiding & Repaying Bills (Intacct)
slug: svb/payables-20-voiding-and-repaying-bills-intacct
description: Need to void and repay a bill? Follow this guide to complete this process within your ERP.
docTags: qsTTpmTCpLZnj3pL4Rz_Z
createdAt: 2025-12-02T22:22:22.324Z
---

Voiding bills that were previously paid via the plugin is supported directly within the plugin. Voiding changes the status of the bill from paid to open but does not send a request to the bank systems to cancel a payment that is processing. 

Voided bills can later be repaid by following the steps in this guide.

***

## How to Void Bills

:::::WorkflowBlock
:::WorkflowBlockItem
### Find the Bill

Find a bill that has already been paid via the plugin on the History page, **Payments** **→ History.**

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/k2NI_om7yxwBMU8fMs6Mj_santander-voiding-1.png" size="80" isUploading="false" position="center" width="800" height="276" darkWidth="800" darkHeight="276" showCaption="false"}

Or by navigating to **Accounts Payable → Posted Payments**

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/M7dVOZe4q7PpM0nxd_41l_santander-voiding-2.png" size="80" isUploading="false" position="center" width="799" height="439" darkWidth="799" darkHeight="439" showCaption="false"}
:::

:::WorkflowBlockItem
### Check Bill Status

Open the bill record (internalID) and confirm the bill has been **PAID**. 

You can select the tab in the submenu to confirm that the bill payment has reached the plugin.

Select the **Paid** to see the corresponding journal entries.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/9d6pfLhjXQlOGa9iGyNdr-20260316-200503.png" size="80" width="800" height="405" position="center" caption="View Bill Status" darkWidth="800" darkHeight="405" showCaption="true"}
:::

:::WorkflowBlockItem
### Void the Payment

To void a bill in Sage Intacct **after it has been paid**, go to **Accounts Payable --> Posted payments**.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/dkoKQ0w5jtOxwjJdivwkJ_santander-voiding-3.png" size="80" isUploading="false" position="center" width="800" height="238" darkWidth="800" darkHeight="238" showCaption="false"}
:::

::::WorkflowBlockItem
### Void the Bill

Void the bill by clicking the **Void** button on any line item. 

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/cIbXh9qHM24anAg7keUhB_santander-voiding-4.png" size="80" isUploading="false" position="center" width="800" height="443" darkWidth="800" darkHeight="443" showCaption="false"}

::Image[]{src="https://app.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/UsZoeED4kudpcz4zum-un-20251203-175409.png" size="80" width="963" height="583" position="center" caption="View Voided Payment Status" darkWidth="963" darkHeight="583" showCaption="true"}

:::hint{type="danger"}
**WARNING: **When confirming the payment, do not reverse the bill. DO NOT check the **Reverse** checkbox. Instead, simply add a payment date and an optional memo. 

If you choose to reverse the bill, it will enter a **Reversed** state that the plugin cannot read or process.

::Image[]{src="https://app.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/sb2B8io0K3JRP5WpkrO0O_screen-shot-2022-12-28-at-61137-pm.png" size="80" width="2864" height="1158" position="center" caption="Voiding, without reversing the bill" darkWidth="2864" darkHeight="1158" showCaption="true"}
:::
::::

:::WorkflowBlockItem
### Check the Reopened Bill

Confirm the bill has been reopened. Fields under the subtab are still populated with details from the first payment that was voided.

::Image[]{src="https://app.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/zpf1RyQ8jmzFmJ_y1UFJ0-20251203-175911.png" size="80" width="1380" height="441" position="center" caption="Confirm the Open Bill" darkWidth="1380" darkHeight="441" showCaption="true"}
:::
:::::

***

## Repaying a Previously Voided Bill

::::WorkflowBlock
:::WorkflowBlockItem
### Find & Pay Bill

Find the previously voided bill on the Pay Vendor Bills page in **Payments →** **Pay**.

Pay the bill as normal.

Confirm the bill has been paid and appears on the History page. Go to **Payments** **→ History**.

::Image[]{src="https://app.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/l2U9C3MTyHyACTqbJK-DE-20251203-180142.png" size="80" width="1387" height="491" position="center" caption="View Payment History" darkWidth="1387" darkHeight="491" showCaption="true"}
:::

:::WorkflowBlockItem
### Check the Bill Status

Click on the** Bill ID** to open the bill record and confirm the bill has been **PAID**. You can select the submenu to confirm that the bill payment has hit the plugin and that the reference IDs and transaction IDs are now different.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/9d6pfLhjXQlOGa9iGyNdr-20260316-200503.png" size="80" width="800" height="405" position="center" caption="Check Bill Status" darkWidth="800" darkHeight="405" showCaption="true"}
:::
::::