Failed Bills (NetSuite)

error message reason(s) solution the payee’s address must exist for payment provider svbcheckprint no address listed for vendor enter vendor’s address on the vendor page payee must be from us for svbach payment provider attempting to pay vendor outside of united states using ach update address to be from us or use a different payment method ach payment method missing on payee for payment routed to svbach payment provider no bank information has been entered for the vendor enter vendor’s bank information on vendor page under bank payment details tab > new entity bank details at least one value must be present in `checktemplatecodes` for the source bank account when using svbcheckprint no template code has been entered by fispan contact svb support\@fispan com payment request rejected because it failed uniqueness check we suspect this is a duplicate payment if a payment of a bill that has already been paid is attempted or a check is voided after being sent, this error will occur create a new bill to make payment please enter value(s) for department, class, location discrepancy between bill form and bill payment form confirm that the mandatory fields for both the bill form and the bill payment form match, or remove these mandatory fields entirely select customize on each of the forms in the top right corner and check the fields under screen fields and sublist fields to match for department and class payment with overridden address cannot be processed please update the billing address fields while the override checkbox is unchecked in all the bills to be processed for this vendor paying a bill to a vendor that has address override enabled navigate to the affected vendor below the address sub tab, click on the pencil icon beside the address in the new pop up, ensure the "override" checkbox is unchecked if the payment is still failing after unchecking "override", you may need to update the bill navigate to the affected bill and click "edit" below the billing sub tab on the vendor select drop down, then select the same address that you have previously unchecked "override" on from the vendor record click save on this bill, and retry the payment failed due to input data contains special characters paying a bill that contains unsupported special characters confirm that fields on your bill(s) do not contain any special characters remove any special characters and retry the payment vendor bills remain in the pay bills screen after being paid no failure message is displayed under the failed bills tab locked accounting periods the plugin is respectful of vendor bills that are associated with locked accounting periods prior to the installation of the svb bundle navigate to setup > accounting > manage accounting periods click on the closed period next, click on the "allow non g/l changes" checkbox and save your changes this keeps the period closed while also allowing the plugin to execute a payment against the bill vendor bills that are associated with an accounting period that is locked after the plugin has been installed, will not be impacted failed bill payment void please enter value(s) for memo bill payment reversal failed the plugin attempted to reverse a bill payment but was rejected the field noted in the last part of the message may vary this error indicates that we attempted to reverse a bill payment, but your netsuite configuration rejected that attempted due to missing data we are unable to manipulate data sent in reversal requests based on client configurations we kindly ask that you remove requirements for listed data objects to allow the reversal mechanism to automate bill payment reversals in the event of failed payments "last attempt failed to deliver with error fuseexception failed to send payment status update to netsuite with a 400 response "failed bill payment void", "message" please enter value(s) for field " payment failed and the plugin was not able to successfully void it due to a mandatory field on a journal form the field listed in the error message is a marked as a mandatory field on the journal form this is commonly the memo field navigate to customization > forms > transaction forms in the table, find your preferred journal form and click "edit" on the custom transaction form page for your journal, click on the screen fields sub tab find the field listed in the error message (e g memo ) uncheck the "mandatory" box and click save