--- title: Bill Payments (Intacct) slug: svb/bill-payments-intacct description: Learn how to easily pay your bills using the plugin. Follow step-by-step instructions and simplify your bill payment process. Start managing your finances efficiently today. icon: {"faIcon":"fa-solid fa-money-bill-wave"} docTags: qsTTpmTCpLZnj3pL4Rz_Z createdAt: 2022-08-18T18:18:52.000Z --- Paying bills in Intacct allows you to remain within your ERP system without needing to access your bank account separately. You can pay a bill individually or improve efficiency by processing them in groups. Follow this guide to learn how to do both. *** ## Pay a Bill Follow these steps to pay your first Bill with the plugin. If your Payables page looks different than the screenshots below, you may be running an outdated version of the plugin. Please update the plugin to use the plugin's latest features. :::::WorkflowBlock :::WorkflowBlockItem ### Go To Payables ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/oqa6RNpOYJgJTHitc3BU__image.png" size="80" width="800" height="415" caption="Go to Payables" position="center" darkWidth="800" darkHeight="415" showCaption="true"} Go to** Payables.** ::: ::::WorkflowBlockItem ### Select Bills To Pay Use the filters to find the bills you would like to pay. If a default payment method has not yet been set for the vendor, choose your payment method from the respective column. ![](https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/2yTjyB_4V0h_MnY-pf6Dk_image.png "Select and Pay") Then, select the bills you would like to pay using the boxes on the left and select **Pay**. :::hint{type="warning"} **IMPORTANT: **If you delete an open bill directly within the plugin by clicking the trash can icon on the right side of the bill, it will be removed and will not automatically re-sync. To make sure a removed open bill can be reprocessed, you must go into native Intacct (outside of the bank plugin). There, you need to make an edit to the invoice and then resubmit it for approval. This action forces the necessary update for the bill to be picked up and reprocessed. ::: :::hint{type="info"} **NOTE:** Ensure the bills you plan to pay are not duplicates of bills previously paid via the bank plugin. ::: :::: ::::WorkflowBlockItem ### Confirm Payment(s) Select the account from the dropdown menu. Before proceeding, confirm that the number of bills, payments, and amounts are correct, and ensure all applicable credits and discounts have been applied. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/1DsNQuMOyisw7Lc76ZbL__intacct-confirmpayment.png" size="80" isUploading="false" position="center" caption="Confirm Payments" width="800" height="330" darkWidth="800" darkHeight="330" showCaption="true"} Once you have validated your bills to be paid, select **Confirm.** :::hint{type="warning"} **WARNING: **DO NOT attempt to reverse and repay a bill if you realize you forgot to apply a credit or discount after clicking **Confirm**. Reversing and repaying the bill yourself may cause duplicate payments. If this situation occurs, please contact FISPAN Support immediately. We need to check if the payment has already left Intacct before you attempt any reversal and repayment. ::: :::: :::WorkflowBlockItem ### Check the Payment Status Go to **Payables → History**. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/lZuTAeBYEwDrW6GOtGCme_image.png" size="80" width="800" height="265" caption="Check Payment History" position="center" darkWidth="800" darkHeight="265" showCaption="true"} The status will appear as** Received **until the payment has been cleared. Once the payment is complete, the status will display as **Completed**. ![](https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/CyvqXitdrtgnPkDrfNtoU_image.png "Review Status") We recommend checking the Failed Bills tab after sending a payment to confirm the payment was successful. To do so, go to **Payables → Failed Bills. ** A failed bill would look like the following: ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/XYOi-jEKabsvfFlSFaBPg_a69b2a93-209f-4d88-b174-52c983092ca71201a.jpeg" size="80" width="800" height="225" caption="Failed Bill" position="center" darkWidth="800" darkHeight="225" showCaption="true"} A failed bill remains open on the Pay page and can be resubmitted for payment. ::: ::::: *** ## Paying Grouped Bills If you would like to make grouped bill payments, ensure you have enabled the **Combined Bills **setting for your vendors. You can decide to have this enabled for each vendor. If you haven't done this yet, please refer to our **Enabling Grouped Bills **guide. Follow these steps to group bills into a single payment. :::::WorkflowBlock :::WorkflowBlockItem ### Go to Payables ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/oqa6RNpOYJgJTHitc3BU__image.png" size="80" width="800" height="415" caption="Go to Payables" position="center" darkWidth="800" darkHeight="415" showCaption="true"} Go to **Payables**. ::: :::WorkflowBlockItem ### Pay Grouped Bills On the Pay page, simply select all the bills you wish to pay and click **Pay**. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/exhG51_S5m-ptj8MfNaKO_image.png" size="80" width="800" height="170" caption="Paying Grouped Bills" position="center" darkWidth="800" darkHeight="170" showCaption="true"} The Confirmation Payment window appears. You can select the Source Account and verify the number of bills against payments. Click **Confirm** to send the payments. When grouped payments are enabled for a vendor with multiple bills, the total number of payments will be less than the number of bills being paid. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/5COkXRyw8XfKPbXvKYoqA_image.png" size="80" width="800" height="236" caption="Confirmation window grouped bills" position="center" darkWidth="800" darkHeight="236" showCaption="true"} After clicking **Confirm**, your payment will begin transmitting. ::: ::::WorkflowBlockItem ### View Payment Status Next, navigate to the History page to see the Payment Status. ![](https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/zfeoQ4UplF9_Xj8OigJ3s_image.png "History Page for Grouped Bills") :::hint{type="info"} **NOTE**: Enabling the **Combined Bills **function means only one remittance email will be sent. This email covers all the multiple bills that were grouped into a single payment. If you do not enable this feature, each paid bill is treated as a unique, separate payment. This results in multiple payments being created and, consequently, multiple remittance emails being sent to the vendor. ::: :::: ::::: *** ## FAQs :::ExpandableHeading **How long do bills stay on the History Page?** Bills never leave the History page. As long as there is a working sync between Intacct and the plugin, you should be able to see your paid bills. ::: :::ExpandableHeading **Why do I see multiple instances of the same bill on the History Page?** If you pay a bill with partial payments, the same bill will appear multiple times on the History page. Similarly, if a bill has failed and has been repaid, it will also appear in multiple payments on the History page. ::: :::ExpandableHeading **How many bills per page?** The plugin shows 200 bills per page. You are only able to pay one page at a time. ::: :::ExpandableHeading **Why do I receive an error 'You do not have the permissions for operation READ\_BY\_QUERY on object of type locationentity'?** This is because you are missing the **Entities** permissions on the role/user. Navigate to **Company -> Role -> Subscriptions** and add the **Entities** permissions **View**. ![](https://app.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/bHkr3C4D3WHdifM9X7gUC_image.png "Location Error") ::: :::ExpandableHeading **I deleted a bill in the plugin, and I want it to appear again. How can I do that?** If you modify anything on the bill record, it should be picked up again and appear on the Pay page of the plugin. ::: :::ExpandableHeading **Why am I not able to pay a bill that I created by duplicating an old bill I paid previously through the plugin?** When a bill is paid through the plugin, certain custom fields on the bill record, such as transaction IDs and statuses, are automatically filled in and are uneditable. Duplicating these bills will copy over the contents of those custom fields into the new bill, potentially causing payment failures. :::