--- title: Applying Bill Credits During Payment (NetSuite) slug: svb/applying-bill-credits-during-payment-netsuite docTags: bSho0M8HRjDvZq9EBIWDy createdAt: 2024-08-15T21:30:59.224Z --- :::hint{type="info"} ***To apply Bill Credits during payment, please ensure your bank plugin is updated to version 2025.1.1+*** ::: You can easily apply bill credits directly on the Pay Vendor Bills page in NetSuite. This guide will help you understand the steps required. Before starting, please ensure that the **Expense Reports** checkbox is selected in the **Setup → Company → Enable Features → Employee Expenses** tab. This step is required for the Apply Bill Credits functionality. *** ## Applying Bill Credits :::::WorkflowBlock :::WorkflowBlockItem ### Go to Vendor Bills Page To apply bill credits, navigate to SVB Go Link** → Payments → Vendor Bills.** ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/JMGwHHPaAdficHNdUJjWy_screenshot-2024-08-16-at-41942-pm.png" size="80" width="781" height="218" position="center" caption="Navigate to the Vendor Bills page" alt="Navigate to the Vendor Bills page" showCaption="true"} ::: :::WorkflowBlockItem ### Select Bills to Apply Bill Credits Identify the bill you would like to apply bill credits to and make a payment. If a default payment method has not been set up for a vendor, please select an appropriate option from the Payment Method dropdown list. Select the checkboxes next to the bills you want to apply credits to, and click **Apply Credits.** ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/WWwgAZj7lTQqiLXHkaSsg_screenshot-2024-09-25-at-122359-pm.png" size="80" width="2048" height="875" position="center" caption="Select Bills to Apply Bill Credits" alt="Select Bills to Apply Bill Credits" showCaption="true"} ::: ::::WorkflowBlockItem ### Select Vendor Bills and bill credits are grouped by vendor and currency. Use the **A/P Account **drop-down to filter bills and bill credits by different accounts. Find the vendor you want to apply the bill credits to and click **View Bills Credits.** ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/vs94frmvFSRztBBtjBUw0_screenshot-2024-09-25-at-122627-pm.png" size="80" width="1280" height="677" position="center" caption="Select Vendor to Apply Bill Credits" alt="Select Vendor to Apply Bill Credits" showCaption="true"} :::hint{type="info"} **NOTE:** The dialog will only show vendors who have bill credits available. ::: There are two methods for applying bill credits: - **Auto-Apply** - **Manual Apply** :::: :::WorkflowBlockItem ### Auto-Apply Bill Credits The Auto-Apply function simplifies the process by automatically applying the available bill credits to the bills. With the Auto-Apply function, bill credits are applied to bills in order from the oldest to the newest due dates. **Select Bill Credits to Apply** The left panel contains a list of all available bill credits, including their original amounts and available balances. This panel also displays the total number of bills and bill credits, and how many are currently applied. Select the checkboxes for the bill credits you wish to apply. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/hVq_GqAFNyUXEt2cjbbFv_screenshot-2025-01-14-at-104446-am.png" size="80" width="1281" height="676" position="center" caption="Auto-Applying Bill Credits" alt="Auto-Applying Bill Credits" showCaption="true"} Once selected, click the **Auto-Apply** button. Upon clicking **Auto-Apply**, you’ll notice that bill credits are applied to bills starting from the oldest to the newest due dates. The **Total Amount Due** will update to reflect the applied bill credits. You can manually adjust the amount of the bill credit if needed or remove bill credits from respective bills by clicking a red cross icon. After confirming the bill credits application, click **Save Changes**. ::: ::::WorkflowBlockItem ### Manual Apply Bill Credits The Manual Apply function allows you to select specific bill credits and determine the amount to apply to particular bills, giving you precise control over the allocation of bill credits. Click **+Add New Bill Credit** and select the desired bill credit from the drop-down menu. You can customize the amount of each bill credit to apply to a particular bill. ::Image[]{src="https://app.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/_GU7T4z6FaWjbpuzqz9KI_screenshot-2025-01-14-at-104530-am.png" size="80" width="1278" height="675" position="center" caption="Manual Apply Bill Credits" showCaption="true"} If you wish to remove the applied credits, click the **Reset** button. This will clear all bill credits currently applied. After confirming the bill credits application, click **Save Changes**. :::hint{type="info"} **NOTE: **Once you manually apply bill credits, the Auto-Apply function will be disabled. To restore the Auto-Apply function, click the **Reset** button. ::: :::: ::::WorkflowBlockItem ### Processing Bill Credits The plugin will begin applying bill credits to the selected bills. ::Image[]{src="https://app.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/26d5r6-1gwsZmqPF3Kiwr_screenshot-2025-01-14-at-104544-am.png" size="80" width="915" height="450" position="center" caption="Processing Bill Credits" showCaption="true"} The status column will indicate whether each bill credit has been successfully applied. A green checkmark signifies a successful application, while a red caution icon shows that the bill credit could not be applied. Hover over the icon to see a detailed message explaining why the credit application failed. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/VZVDuCf88G-SFsF4pkeU8_screenshot-2025-01-14-at-104708-am.png" size="80" width="914" height="423" position="center" caption="Credit Processing Completed" alt="Credit Processing Completed" showCaption="true"} To reapply the failed bill credits, click **Back to Vendor Credits**. If you need to apply bill credits to another vendor, click **View More Bill Credits**. Once you have finished applying bill credits, click **Done**. :::hint{type="info"} **NOTE**: Bills with a net amount due of zero after applying bill credits will not appear on the plugin's Pay Bills or Payment History pages. These bills will be paid directly within NetSuite. ::: :::hint{type="success"} **TIP: **Bill Credits works best if your NetSuite environment has no customizations surrounding bill, bill payment, and/or bill credits creation, deletion, or modification. ::: :::: :::WorkflowBlockItem ### Make Payment Select the bills to pay and click **Pay** on the Pay Vendors Bill page to proceed with payment. The source account will only appear in the Confirm Payment pop-up if the associated bank account has a number input in the Number field. ::Image[]{src="https://api.archbee.com/api/optimize/z7B2F1SpvEnr9KImiRpyQ-3aYQuEVUn92R8Lq4qYt3x-20250514-173643.png" size="80" width="826" height="342" position="center" caption="Confirm and Make Payments" alt="Confirm and Make Payments" showCaption="true"} ::: ::::: *** ## FAQs :::ExpandableHeading **Do I need new permissions to access this feature?** Please ensure the role is granted the following permission under **Manage Roles → Permissions tab → Transactions **tab:** Enter Vendor Credits (Level: Edit)** ::: :::ExpandableHeading **Can I apply bill credits from A/P Account X against bills from A/P Account Y?** Currently, NetSuite does not allow bill credits to be applied across different A/P Accounts. You can only use bill credits against bills within the same A/P Account. ::: :::ExpandableHeading **I paid my bill using bill credits, but I can't see it under the Payment History tab. Why?** Since the bill was fully settled using bill credits, it will not appear on the plugin's Payment History page. Instead, it will be processed directly within NetSuite. ::: :::ExpandableHeading **Does it work with discounts and credits natively applied within NetSuite?** Yes, this feature is fully compatible with both discounts and bill credits applied directly within NetSuite. ::: :::ExpandableHeading **I have a restricted view for class, location, and department, but I don’t see any available credits in the pop-up. Why?** Please ensure that **Include Unassigned** is selected for each of these entities in your restricted view settings. ::: :::::ExpandableHeading **How can I unapply bill credits?** To unapply bill credits, perform the following steps: ::::WorkflowBlock :::WorkflowBlockItem **Navigate to Bill Credit** Navigate to the specific Bill Credit you want to unapply and click **Edit**. Go to the **Expenses & Items **tab and click the **Apply** sub-tab. ::: :::WorkflowBlockItem **Unapply Bill Credit** Clear the checkboxes for the bill(s) you no longer want the credit applied to and click **Save**. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/Vhn9QnOsyuFaTuLfV9DxW_screenshot-2024-08-21-at-45555-pm.png" size="80" width="2047" height="908" position="center" caption="Unapply Bill Credits from a Bill" alt="Unapply Bill Credits from a Bill" showCaption="true"} ::: :::WorkflowBlockItem **Confirm Changes** Open the Pay Bills page or the bill to confirm that the changes have been reflected. ::: :::: :::::