---
title: Step 8: Create Web Service User
slug: santander/step-8-create-web-service-user
description: Apologies for the confusion. Without the necessary information or document, I am unable to provide a short SEO description. If you could kindly provide the document or the relevant details, I would be more than happy to assist you with creating an SEO des
docTags: qsTTpmTCpLZnj3pL4Rz_Z
createdAt: 2022-08-18T17:34:07.000Z
---

To ensure that the plugin is able to communicate with Sage Intacct, a Web Service User needs to be created in Intacct before continuing with the next step. 

:::::WorkflowBlock
:::WorkflowBlockItem
### Go to Web Service Users

Go to **Company → Admin tab → Web Service Users**.

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:::

::::WorkflowBlockItem
### Add New Web Service User

Select **Add **to create a new Web Service User, then fill in the required fields:

- **User ID: **Anything that will help you easily identify your users.
- **User type:** Business
- **Admin Privileges**: Full
- **Contact Name: **Associate this Web Services User with a Contact of your choosing 

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/Ez01EilTot6QJQr68OASe_webservices.png" size="80" width="800" height="539" position="center" caption="Create Web Service User" showCaption="true"}

:::hint{type="info"}
**NOTE:** An alert will appear, stating: "Check license availability before adding users." 

It is recommended to validate this with your Sage Intacct representative.
:::

Please note that the Contact selected within the **Contact Name **field must have a First and Last Name. 

If you do not already have a Contact to choose from, you may create one by clicking on the drop-down, then **Add**.

::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/9-32WB2BsM6a1cHYiyg0a_image.png" size="50" width="570" height="596" position="center" caption="Add a Contact, if one is not available" showCaption="true"}

After clicking **Add**, fill in the following fields on the Contact Information tab of the Contact Information window:

- **Last name**
- **First name**
- **Primary email address**
- **Suggested contact name**
- **Print as**

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Then, click **Save**.
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::::WorkflowBlockItem
### Complete Web Service User Form

On the Web Services user information page, the following fields will be auto-populated from the chosen or newly created Contact.

- **Last Name**
- **First Name**
- **Email Address**

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Then, select **Save**.

:::hint{type="info"}
**NOTE:** You will receive an email from Sage Intacct with the credentials. We recommend saving the Web Service User credentials as they are required in the installation wizard. 
:::
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