Prior to joining an onboarding call, please follow the below steps to ensure that the installation process runs smoothly. Any missed steps may result in the onboarding call being canceled and rescheduled to a later time.

Our onboarding calls require a Sage Intacct Administrator to be present as they will need to enable a number of settings, create a web service user, install the plugin, and assign various permissions.

Ensure that the Platform Services module has been enabled on your Sage Intacct environment. This allows third parties to be installed in your Sage Intacct environment. 

The Administrator of the environment should see 'Platform Services' on the menu bar. 

If an Administrator is not able to see 'Platform Services', please contact your Sage Intacct Account Manager to enable Platform Services on your account. You will not be able to onboard on the plugin without the Platform Services module. 

Enabling the Web Services feature on your Sage Intacct account is mandatory as it allows the plugin to communicate with your Sage Intacct environment. 

. If they are not, select the toggle to enable 

To utilize the bank feeds product, Banking Cloud needs to be enabled. 

 are enabled. If they are not, select the toggle to enable 

Ensure that Payment Approvals inside Intacct have been disabled

The plugin does not support Payment Approvals inside Intacct. If you leverage Intacct's payment approval currently, 

we strongly recommend moving that process inside the bank approval portal.

Continuing to use that process increases the chances that a bill stays open inside Intacct even though it has been paid already. Navigate to the 

 section of the product guides for more information. 

All users moving into Production should test the bank plugin in a Sage Intacct Sandbox environment alongside any customizations or third-party plugins or applications. This will ensure a smoother transition onto the bank plugin and help avoid any future disruption to service.

 page for a number of suggested scenarios to test.

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Pre-Onboarding Checklist (Intacct)

Step 1: Enable Web Services

Step 2: Invitation Email

Step 3: Registration & Login

Step 4: Select ERP

Step 5: Overview

Step 6: Permissions

Step 7: Web Services Authorization

Step 8: Create Web Service User

Step 9: Enter Web Service User Credentials

Step 10: Install Plugin

Step 11: Set Permissions for a Role

Step 12: Assign Role to Web Service User

Step 13: Assign Role to User

Step 14: Connection Status

Step 15: Account Matching

Step 16: Enabling Bank Feeds (Intacct)

Step 17: Setting Default Payment Information

Step 18: Store Vendor ACH Information

Store 19: Store Additional Vendor Payment Information

Installation and Set-up

Post-Onboarding Checklist (Intacct)

Setting up Multi-Factor Authentication

Uninstalling the Plugin (Intacct)

Approving Bills (Informational)

Support for Multiple Entities

Updating Vendor via CSV

Mapping Bank Accounts (Intacct)

Updating the Plugin (Intacct)

Configuration

Plugin Setup

Paying Bills (Intacct)

Payment Methods (Intacct)

Viewing Bill History (Intacct)

Untitled

Managing Balances & Transactions

Bank Feed Requirements (Intacct)

Enabling Bank Feeds (Intacct)

Adding Accounts to Bank Feeds (Intacct)

Reconciliation Rule & Rule Set (Intacct)

Disabling Bank Feeds (Intacct)

Balances & Transactions

Features

Sandbox Checklist (Intacct)

Release Notes (Intacct)

FAQ (Intacct)

Troubleshooting

Sage Intacct

YourBank

MyBank

Santander

Welcome

Getting Started

Pre-Onboarding Checklist (NetSuite)

Post-Onboarding Checklist (NetSuite)

Temp

Bill Payments (NetSuite)

Information Reporting

FAQ (NetSuite)

Managing Security Tokens (NetSuite

NACHA 2021 FAQ (NetSuite)

Failed Bills (NetSuite)

Sandbox Checklist

Release Notes (NetSuite)

Entity Bank Details Release Notes

Oracle Netsuite

Bank Feeds (Sage 100)

Adding Accounts to Bank Feeds (Sage 100)

Release Notes (Sage 100)

Sage 100

Pre-Onboarding Checklist (BC365)

Installation

Post-Onboarding Checklist (BC365)

Plugin Configuration

Vendor Payables

Sandbox Checklist (BC365)

FAQ (BC365)

Release Notes (BC365)

Microsoft Dynamics 365 Business Central

ACH Requirements

Payment Requirements

Contact Us

Support