---
title: Step 9: Create Web Service User
slug: sagebankfeeds/step-9-create-web-service-user
description: I'm sorry, but it seems like there is no provided summary or document for me to create an SEO description from. Could you please provide me with a brief overview or topic so that I can assist you better?
docTags: 
createdAt: 2023-10-12T21:43:15.610Z
---

:::hint{type="info"}
To ensure that the plugin is able to communicate with Sage Intacct, a Web Service User needs to be created.
:::

In Intacct: Go to **Company → Admin tab → Web Service Users**.

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***

:::hint{type="info"}
An alert with '*By creating this user, additional charges may be incurred. Do you want to continue?*' will pop up. At this time, Sage Intacct has confirmed that **there are no additional costs associated with adding a Web Service user**. As this may change, FISPAN recommends **double-checking** with your Sage Intacct representative. 
:::

Select **Add **to create a new Web Service User, then fill in the required fields:

- **User ID** (can be whatever you want)
- **User type:** Business
- **Admin Privileges**: Full
- **Contact Name **(associate this Web Services User with a Contact)

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Please note that the Contact selected within the **Contact Name **field must have a First and Last Name. If you do not already have a Contact to choose from, you may create one by clicking on the drop-down, then Add.



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After clicking Add fill in the following fields on the Contact Information tab of the Contact Information window:

- **Last name**
- **First name**
- **Primary email address**
- **Suggested contact name**
- **Print as**

Then, click **Save**.

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Back on the Web Services User page, once a Contact has been selected, whether after creation of a new Contact or selecting a pre-existing Contact, the following fields will be auto-populated:

- Last Name
- First Name
- Email Address

Then, select **Save**.

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:::hint{type="info"}
*You will receive an email from Sage Intacct with the credentials. We recommend saving this Web Service User credentials as they are required in the FISPAN wizard. *
:::