--- title: Remittance Advice (NetSuite) slug: pnc/remittance-advice-netsuite description: Revolutionize the way you communicate with your vendors and streamline your accounts payable workflows with remittance advice emails. icon: {"faIcon":"fa-solid fa-envelope-open-text"} docTags: bSho0M8HRjDvZq9EBIWDy createdAt: 2022-11-01T20:13:50.000Z --- Remittance Advice emails will change how you talk to vendors and make paying bills easier. Payment details are automatically sent to your vendors right after a bill is paid, giving them what they need to quickly check their records. :::hint{type="info"} **NOTE: **If you are interested in enabling this feature, contact your PNC TMCC. ::: *** ## Remittance Advice Overview FISPAN's Remittance Advice service automatically sends an email to the vendor’s designated email address(es) for every submitted payment. This email will contain your company name and a detailed list of the paid bills, including the Reference/Invoice #, Invoice Date, Amount, and Discount Used. If any credits were applied, the credit's reference number and amount will also be displayed. ::Image[]{src="https://api.archbee.com/api/optimize/nP9c3WbWRGx8v01m6DHJm--sFIfOm8q7hjv6DLyGpiY-20250606-210519.png" size="50" width="800" height="1158" position="center" caption="A sample remittance email. Exact template may vary." darkWidth="800" darkHeight="1158" showCaption="true"} Each remittance email can be sent to up to 5 email addresses. By default, the system uses the Vendor’s email address. If you prefer to use a custom list, you can set** Payables Email Addresses **on the custom tab of the Vendor's profile in NetSuite (or the Payment Methods page in Sage Intacct and Business Central). The email will be sent from FISPAN and feature your bank's branding. As a user, you can customize several settings: - **"Reply-To" Email Address:** Configure an address that the recipient will see and use if they reply to the remittance advice. - **Receive Copies:** Choose an email address to receive copies of all sent remittance advice. - **Alternative Company Name: **You may request that we configure a different company name to appear in the email on a per-bank account basis. Remittance emails are submitted shortly after the payment is successfully sent from your ERP. The subject line of the email will appear as: "Your customer \{CUSTOMER\_NAME} has initiated a payment." :::hint{type="warning"} **IMPORTANT:** Enabling the GROUP BILLS FOR PAYMENT function means that only one remittance email is sent for multiple bills grouped into a single payment for the same vendor. If this feature is not enabled, each paid bill is treated as a unique payment with its own remittance email, which results in multiple payments and multiple emails. ::: *** ## Configuring Remittance Advice Follow these steps in the FISPAN Portal to enable and manage your Remittance Advice settings. :::::WorkflowBlock :::WorkflowBlockItem ### Navigate to the App Center Log in to [https://sys.fispan.live/](https://sys.fispan.live/ui/integrations) (or Sandbox: [https://sandbox.fispan.cloud/](https://sandbox.fispan.cloud/ui/integrations)) using your FISPAN Portal credentials. If not already there, navigate to the App Center. Remittance Advice, as well as any other available extra features, will be displayed in the lower** Discover More **section. ::Image[]{src="https://app.archbee.com/api/optimize/nP9c3WbWRGx8v01m6DHJm-wsNgjvKkBlFLQHmVzkTBx-20250220-224600.png" size="80" width="3610" height="1878" position="center" caption="Navigate to App Center" showCaption="true"} ::: ::::WorkflowBlockItem ### Enable Remittance Advice To begin enabling Remittance Advice, hover over the card and select** Learn More**. The** Learn More **button will begin the short setup process. ::Image[]{src="https://api.archbee.com/api/optimize/nP9c3WbWRGx8v01m6DHJm-Q1NX1hG_Lglcr9EU0Z3M2-20250220-224742.png" size="80" width="3610" height="1878" position="center" caption="The Continue button will proceed you to the final steps of enabling Remittance Advice!" showCaption="true"} :::hint{type="info"} **NOTE:** Don't see Remittance Advice in the **Connected** or** Discover More **sections? Please reach out to PNC Support to have this product made available to you. ::: :::: :::WorkflowBlockItem ### Configure Remittance Advice In order to complete the setup, we require a few details from you. ::Image[]{src="https://app.archbee.com/api/optimize/nP9c3WbWRGx8v01m6DHJm-QKXnm5xEdNn86IXyrIGPC-20250220-225005.png" size="80" width="3610" height="1878" position="center" caption="A single "reply-to" email can be set. Up to 5 "CC" addresses can be set. " showCaption="true"} All emails come from the unmonitored inbox no-reply\@fispan.com. If a vendor replies to a remittance email, their response will be redirected to the address you specified in the **Vendors can reply to **field. Internal copies of all remittance advices will be sent to the emails noted for copies. Once **Enable Remittance** is selected, it can take up to 15 minutes for the changes to come into effect. ::Image[]{src="https://app.archbee.com/api/optimize/nP9c3WbWRGx8v01m6DHJm-X5HttuRB9GeyaTOchi9bR-20250220-225333.png" size="80" width="3610" height="1878" position="center" caption="The Remittance Advice card will move from the Discover More section to the Connected section once enabled." showCaption="true"} ::: :::WorkflowBlockItem ### Modify Remittance Advice Settings You can view or change your current settings through the App Center. Find the Remittance Advice card, select its drawer, and choose **Open Settings**. If you need to disable the integration entirely, select **Disable**. The change may take up to 15 minutes to come into effect. ::Image[]{src="https://api.archbee.com/api/optimize/nP9c3WbWRGx8v01m6DHJm-yz6jS5CW9V3MO4YIGlt1w-20250220-225320.png" size="80" width="3610" height="1878" position="center" caption="The extra feature can be enabled or disabled at anytime. However, be mindful that changes can take up to 15 minutes to take effect." showCaption="true"} ::: ::::: *** ## Update NetSuite Vendor Settings You can add or remove email addresses for vendors in NetSuite to control who receives remittance emails. Access these details by following the steps below. ::::WorkflowBlock :::WorkflowBlockItem ### Go to Vendors Go to **Lists → Relationships → Vendors**. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/OV_64jk97tWv-hnFaU9sz_image.png" size="50" width="800" height="1075" caption="Go to Vendors" position="center" darkWidth="800" darkHeight="1075" showCaption="true"} ::: :::WorkflowBlockItem ### Access the Plugin Tab On the Vendor’s page, turn on the **Edit** option, then select the PINACLE® | PNC tab. ::: :::WorkflowBlockItem ### Add Email Addresses In the **Email Addresses (Comma Separated)** field, you can add up to 5 email addresses to which you’d like remittances sent for this Vendor. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/EFuH2x8qX_e0WX5ZQru05_image.png" size="80" width="800" height="351" caption="Add Email Addresses" position="center" darkWidth="800" darkHeight="351" showCaption="true"} If the field **Payables Email Addresses (Comma Separated) **is left blank, the system will look for a recipient address using the logic Vendor Primary Email. If both of these fields are empty, no remittance email will be generated or sent. If you wish to completely opt out of sending remittance notices for a specific vendor, both of these email fields should be left blank within that vendor's record. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/OwO5SfP42BbqKoWw-ElWG_screenshot-2024-01-31-at-112133-am.png" size="82" width="1906" height="420" position="center" caption="Leave the Remittance Box Empty" showCaption="true"} ::: :::: *** ## Employee Remittance Advice When using the Employee Reimbursement feature, employees will automatically receive a remittance email once their reimbursement has been processed. These notifications are sent to the email address listed on the individual’s Employee Record. To update or edit an employee's email address in NetSuite, follow these steps: ::::WorkflowBlock :::WorkflowBlockItem ### Go to Employees Go to **Lists → Employees**. ::: :::WorkflowBlockItem ### Access the Plugin Tab On the Employee's page, select the **Edit** option for an employee. ::: :::WorkflowBlockItem ### Update Email Address In the **Email** field, you update the email address to which you’d like remittances sent for this Employee. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/EFuH2x8qX_e0WX5ZQru05_image.png" size="80" width="2296" height="1010" caption="Add Email Addresses" position="center" showCaption="true"} If you have employees that you would not like to send remittances to, you can leave the box empty, and no emails will be sent to that employee. ::: :::: For more information about Employee Reimbursements for the plugin, go to [Expense Reimbursements (NetSuite)](docId\:dvkwaRlmDQYMUo7jfqezn). *** ## PNC Mapping ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/QiecwqeoZ49dO_YLDiYXq_screenshot-2023-04-05-at-110750-am.png" size="80" width="2094" height="1280" caption="Remittance Data Captured" position="center" darkWidth="2094" darkHeight="1280" showCaption="true"} The table provides a clear explanation of which NetSuite fields map to which PNC fields: | **PNC Remittance Field** | **NetSuite Field** | **ACH Transaction** | **Check**
**Transaction** | **Wire Transaction** | **Virtual Card (VCC)** | | ------------------------ | ------------------------------ | ------------------- | ------------------------------ | -------------------- | ---------------------- | | Invoice Date | Bill: Bill Date | ✓ | ✓ | | ✓ | | Invoice Number | Bill: Reference No. | ✓ | ✓ | ✓ | ✓ | | Description | Bill: Memo | ✓ | ✓ | ✓ | ✓ | | Payee’s Address | Vendor: Vendor Address | | ✓ | | | | Gross Amount | Payment: Amount Due | | ✓ | | | | Discount Amount | Payment: Discount Taken | | ✓ | | | | Net Amount | Payment: Payment | ✓ | ✓ | ✓ | ✓ | | Vendor Number | Vendor: Internal ID | ✓ | ✓ | | ✓ | | Trace Number | PINACLE® \| PNC Transaction ID | ✓ | | | | See the following screenshots for exact mapping: ### Bill Record: ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/oDbKF-ARsXQeMbXxNW1rg_screenshot-2023-04-05-at-111124-am.png" size="80" width="2040" height="1042" caption="Bill Mapping" position="center" darkWidth="2040" darkHeight="1042" showCaption="true"} ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/SYN17hZCcM-qCG8Zqx7_A_screenshot-2023-04-05-at-111254-am.png" size="80" width="2042" height="364" caption="Bill Mapping" position="center" darkWidth="2042" darkHeight="364" showCaption="true"} ### Payment Record: ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/ZDvNnF6qiDeCJa_V5d8Lv_screenshot-2023-04-05-at-111447-am.png" size="80" width="2042" height="680" caption="Payment Mapping" position="center" darkWidth="2042" darkHeight="680" showCaption="true"} ### Vendor Record: ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/6Yq5c7Wn6YAj-PwjixCey_screenshot-2023-04-05-at-111630-am.png" size="80" width="2044" height="682" caption="Vendor Number Mapping" position="center" darkWidth="2044" darkHeight="682" showCaption="true"} ### Bill Record Custom Fields: ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/CbjODDaLGD2jzWX6sHukU_screenshot-2023-04-05-at-111713-am.png" size="80" width="2102" height="1078" caption="Custom Field Mapping" position="center" darkWidth="2102" darkHeight="1078" showCaption="true"}