Intacct
Troubleshooting
Failed Payments Errors (Intacct)
error message reason(s) solution the payee’s address must exist for payment provider pnccheckprint no address listed for vendor enter vendor’s address on the vendor page payee must be from us for pncach payment provider attempting to pay vendor outside of united states using ach update address to be from us or use a different payment method ach payment method missing on payee for payment routed to pncach payment provider no bank information has been entered for the vendor enter vendor’s bank information on vendor page under bank payment details tab > new entity bank details at least one value must be present in `checktemplatecodes` for the source bank account when using pnccheckprint no template code has been entered by fispan contact payment request rejected because it failed uniqueness check we suspect this is a duplicate payment if a payment of a bill that has already been paid is attempted or a check is voided after being sent, this error will occur create a new bill to make payment applies to doc no was not found applies to doc no was not filled in or the connectivity has failed confirm that the applies to doc no was populated and try again if the issue persists, please contact pnc support\@fispan com