Check Requirements

checkprint payments include a check that is printed and cut by the bank, rather than in house by the business the user submits check print files for the bank to print and distribute to vendors and employees important for netsuite users for vendors with check payments only , ensure there are no blank entity bank details records the entity bank details bundle is highly recommended to process check payments through the plugin vendor/employee record & bill requirements please include the following required information for all payments to ensure timely processing and avoid potential delays or returns warning the vendor's (payee) address must be located in the us or canada in order to use the checkprint payments feature this feature will not work for vendors located in other countries the entity's full name, address , and phone number are expected to be populated on the vendor or employee record note address will only be pulled from the main address field on the vendor or employee record for intacct users, this would be any additional addresses stored in areas such as the contact list for netsuite users, this would be any additional addresses below the "address" tab that are not marked as the "default billing" address for vendors or the "default shipping" address for employees the entity and bill (where applicable) billing addresses must reside in the country of destination, matching the vendor's or the employee's entity bank details record the address listed on the bill should match the address that is inputted on the vendor/employee profile note the plugin utilizes the address listed on the bill to confirm the destination of the payment if you run into any issues, please first confirm that a complete address has been inputted on the entity profile once this has been confirmed, please navigate to the bill, click edit, and then the “billing” subtab from there, please choose the address linked to the entity profile from the “entity select” dropdown menu select the correct full address for said vendor/employee or add the address if needed hit save vendor/employee level check delivery methods check that delivery methods are available at the vendor or employee level the erp bundle must be on the latest version to select a check delivery method for specific vendors, a user must do the following select your vendor or employee of choice and edit the vendor/employee record navigate to the pnc pinacle tab select a check delivery method from the list t he check delivery method specified at the vendor/employee level will take precedence over the check delivery method provided at the client level during onboarding prior to beginning installation, please follow the below steps to ensure that the installation process runs smoothly an onboarding call may be optionally scheduled by your hsbc representative to support with installation and any missed pre onboarding steps may result in the onboarding call being canceled and rescheduled bring a sage intacct administrator the installation process will require a sage intacct administrator to be present as they will need to enable a number of settings, create a web service user, install the plugin, and assign various permissions you will also need an hsbcnet system administrator when connecting your hsbc accounts enable platform services ensure that the platform services module has been enabled on your sage intacct environment this module allows third party applications, such as the {{productname}} to be installed in your sage intacct environment the administrator of the erp should see platform services on the menu bar if an administrator is not able to see platform services , please contact your sage intacct account manager to enable platform services on your account you will not be able to onboard on the plugin without the platform services module enable web services users enabling the web services feature on your sage intacct account is required to allow the plugin to communicate with your sage intacct environment go to company → admin tab → subscriptions confirm that web services is enabled, then select done if they are not, select the toggle to enable web services enable banking cloud to utilize the bank feeds product, the banking cloud will also need to be enabled go to company → admin → subscriptions confirm that sage cloud services are enabled if they are not, select the toggle to enable sage cloud services after enabling sage cloud services, hit configure , and confirm that the enable bank feeds functionality is checked then select save enable iso country codes enable iso country codes to ensure that bills can be properly processed with a standard currency code if you have custom currency codes, we will not be able to properly process the payment go to company under the general information section, confirm that iso country codes is checked select save disable payment approvals inside intacct the plugin does not support payment approvals inside intacct if you leverage intacct's payment approval currently, we strongly recommend moving that process inside the bank approval portal continuing to use that process increases the chances that a bill stays open inside intacct even though it has been paid already navigate to the intacct approval process (informational) section of the product guides for more information confirm sandbox testing tip speak with a {{suppportrepresentative}} if you do not wish to enable a sage intacct sandbox environment all users moving into production can test the bank plugin in a sage intacct sandbox environment alongside any customizations or third party plugins, or applications this will ensure a smoother transition onto the bank plugin and help avoid any future disruption to service please refer to the sandbox checklist (intacct) page for a number of suggested scenarios to test note after completing the prerequisites, proceed to step 1 in the installation guide to begin installing the plugin review custom fields the plugin requires at least 14 custom fields to be available to install within intacct please ensure you have at least 14 available custom fields to successfully install the plugin this requirement is due to intacct's limit of 100 custom fields if further support is needed in identifying which custom fields can be removed, you should reach out directly to your erp consultant your consultant can provide guidance on the purpose of each field and whether it can be deleted to review your current custom fields navigate to platform services > custom fields check the existing fields under object ap bill identify any unused or redundant fields that can be deleted note bulk mail is not available for pinacle connect customers