Prior to joining an onboarding call, please follow the below steps to ensure that the installation process runs smoothly. Any missed steps may result in the onboarding call being canceled and rescheduled to a later time.

Our onboarding calls require a Sage Intacct Administrator to be present as they will need to enable a number of settings, create a web service user, install the plugin, and assign various permissions.

Ensure that the Platform Services module has been enabled on your Sage Intacct environment. This allows third parties to be installed in your Sage Intacct environment. 

The Administrator of the environment should see 'Platform Services' on the menu bar. 

If an Administrator is not able to see 'Platform Services', please contact your Sage Intacct Account Manager to enable Platform Services on your account. You will not be able to onboard on the plugin without the Platform Services module. 

Enabling the Web Services feature on your Sage Intacct account is mandatory as it allows the plugin to communicate with your Sage Intacct environment. 

. If they are not, select the toggle to enable 

To utilize the bank feeds product, Banking Cloud needs to be enabled. 

 are enabled. If they are not, select the toggle to enable 

Ensure that Payment Approvals inside Intacct have been disabled

The plugin does not support Payment Approvals inside Intacct. If you leverage Intacct's payment approval currently, 

we strongly recommend moving that process inside the bank approval portal.

Continuing to use that process increases the chances that a bill stays open inside Intacct even though it has been paid already. Navigate to the 

 section of the product guides for more information. 

All users moving into Production should test the bank plugin in a Sage Intacct Sandbox environment alongside any customizations or third-party plugins or applications. This will ensure a smoother transition onto the bank plugin and help avoid any future disruption to service.

 page for a number of suggested scenarios to test.

Looking for a summary of the document? Unfortunately, it is missing or blank, making it impossible to provide a description.

Entity Bank Detail Release Notes

Pre-Onboarding Checklist (Intacct)

YourBank

MyBank

Step 1: Enable Web Services

J.P.Morgan

J.P. Morgan

Welcome

Getting Started

Pre-Onboarding Checklist (NetSuite)

Installation and Set-up

Post-Onboarding Checklist (NetSuite)

Configuration

Vendor Bank Details

Temp

Vendor Payables

Information Reporting

Account Transfers (NetSuite)

Positive Pay (NetSuite)

Remittance Advice (NetSuite)

Employee Expense Reports (NetSuite)

Features

FAQ (NetSuite)

NACHA 2021 FAQ

Failed Bills

Supported Versions (NetSuite)

Managing Security Tokens (NetSuite)

Troubleshooting

Sandbox Checklist (NetSuite)

Release Notes (NetSuite)

Release Notes

Netsuite

Post-Onboarding Checklist (Intacct)

Plugin Setup 

Balances & Transactions

Fund Transfers (Intacct)

Positive Pay (Intacct)

Remittance Advice (Intacct)

FAQ (Intacct)

Sandbox Checklist (Intacct)

Release Notes (Intacct)

Intacct

Pre-Onboarding Checklist (BC365)

Installation

Post-Onboarding Checklist (BC365)

Plugin Configuration

Remittance Advice (BC365)

Untitled

Sandbox Checklist (BC365)

FAQ (BC365)

Release Notes (BC365)

Business Central 365

Account Transfers Requirements

ACH Cutoff Times

ACH Requirements

BACS Requirements

CPA Requirements

Check Requirements

FedWire Requirements

Supported Countries for International Payments

International Wire Requirements

SEPA Requirements

SUA Requirements

International Wire Auto FX

AU Wire Requirements

AU EFT Requirement

NZ EFT Requirements

NZ Wire Requirements

SG Wire Requirements

SG EFT Requirements

ZA EFT Requirements

ZA Wire Requirements

UK FPS Requirements

Payment Requirements

Term Glossary

Sandbox to Production

Feature Requests

Contact Us

Partner Center

Support