Paying Bills (Intacct)
Instructional Video for Paying Bills with the J.P. Morgan Pay Plugin
Paying bills in Intacct allows you to remain within your ERP system without needing to access your bank account separately. You can pay a bill individually or improve efficiency by processing them in groups. Follow this guide to learn how to do both.
Pay a Bill
Follow these steps to pay your first Bill with the plugin.
If your Payables page looks different than the screenshots below, you may be running an outdated version of the plugin. Please update the plugin to use the plugin's latest features.
Go To Payables
Go to Payables.
Select Bills To Pay
Use the filters to find the bills you would like to pay. If a default payment method has not yet been set for the vendor, choose your payment method from the respective column.
Then, select the bills you would like to pay using the boxes on the left and select Pay.
IMPORTANT: If you delete an open bill directly within the plugin by clicking the trash can icon on the right side of the bill, it will be removed and will not automatically re-sync.
To make sure a removed open bill can be reprocessed, you must go into native Intacct (outside of the bank plugin). There, you need to make an edit to the invoice and then resubmit it for approval. This action forces the necessary update for the bill to be picked up and reprocessed.
NOTE: Ensure the bills you plan to pay are not duplicates of bills previously paid via the bank plugin.
Confirm Payment(s)
Select the account from the dropdown menu. Before proceeding, confirm that the number of bills, payments, and amounts are correct, and ensure all applicable credits and discounts have been applied.
Once you have validated your bills to be paid, select Confirm.
WARNING: DO NOT attempt to reverse and repay a bill if you realize you forgot to apply a credit or discount after clicking Confirm. Reversing and repaying the bill yourself may cause duplicate payments.
If this situation occurs, please contact FISPAN Support immediately. We need to check if the payment has already left Intacct before you attempt any reversal and repayment.
Check the Payment Status
Go to Payables → History.
The status will appear as Received until the payment has been cleared. Once the payment is complete, the status will display as Completed.
We recommend checking the Failed Bills tab after sending a payment to confirm the payment was successful. To do so, go to Payables → Failed Bills.
A failed bill would look like the following:
A failed bill remains open on the Pay page and can be resubmitted for payment.
Paying Grouped Bills
If you would like to make grouped bill payments, ensure you have enabled the Combined Bills setting for your vendors. You can decide to have this enabled for each vendor. If you haven't done this yet, please refer to our Enabling Grouped Bills guide.
Follow these steps to group bills into a single payment.
Go to Payables
Go to Payables.
Pay Grouped Bills
On the Pay page, simply select all the bills you wish to pay and click Pay.
The Confirmation Payment window appears. You can select the Source Account and verify the number of bills against payments. Click Confirm to send the payments.
When grouped payments are enabled for a vendor with multiple bills, the total number of payments will be less than the number of bills being paid.
After clicking Confirm, your payment will begin transmitting.
View Payment Status
Next, navigate to the History page to see the Payment Status.
NOTE: Enabling the Combined Bills function means only one remittance email will be sent. This email covers all the multiple bills that were grouped into a single payment.
If you do not enable this feature, each paid bill is treated as a unique, separate payment. This results in multiple payments being created and, consequently, multiple remittance emails being sent to the vendor.
