Sandbox Checklist (Intacct)
Use the Sandbox environment to test the HSBC Integrator before you go live. This secure environment lets you perform User Acceptance Testing (UAT) between your ERP and the plugin with test data, giving you confidence in the plugin.
To ensure a smooth transition to Production, we recommend that all users test the bank plugin in a Sage Intacct Sandbox. This allows you to verify its compatibility with your existing customizations, third-party plugins, and applications. Thorough testing now will help you avoid future service disruptions.
Please use the suggested scenarios and expected results on this page to thoroughly verify the plugin's capabilities.
TIP: Speak with a HSBC representative if you do not wish to enable a Sage Intacct Sandbox environment.
If you're testing the plugin in a Sandbox environment, it's recommended to test a variety of scenarios. This will help you confirm that your setup is properly supported and functioning as expected.
Scenarios to Test
Below is a list of scenarios you may wish to test.
Vendor Setup
Modify or create two vendors: one listed as a company and the other as an individual. The vendors should have bank details (under 'bank file') and a complete address set up. Additionally, a default payment method can be configured within Intacct.
Expected Outcome: These two vendors will be used when testing bill payments and positive pay transmissions. Both vendors should appear in the Payment Methods tab of the plugin. If any ACH information has been populated in Intacct, it will be visible in this Payment Methods section (click Edit to view it).
If a default payment method has been set, it will also appear on the vendor record within the plugin.
Bill Setup and Payment
Repeat this test scenario for each available payment rail.
Verify that each test vendor has the required payment details entered for their specific payment rail type.
Create a bill, ensuring all mandatory fields are populated.
Go to the Pay Bills page in the plugin.
Select the bill you just created.
Select a payment method (skip if the vendor has a default method set).
Click Pay.
Expected Outcome: Once the payment is successfully sent, it should disappear from the Open Bills tab on the Pay Bills page.
If the payment remains on the page, go to the Failed Bills tab on the same screen, or view the payment status in the History page of the plugin.
Discount Setup and Payment
Verify that the plugin correctly applies a vendor discount during the bill payment process.
First, in Intacct, create a bill, filling in all mandatory fields and ensuring a valid payment term (with a discount) is selected. If a suitable term doesn't exist, create one under Accounts Payable -> Setup -> More -> Terms.
Then, on the plugin's Pay Bills page:
Select the bill that was created and choose the payment method (if no default).
Confirm the discount amount is populated (adjust the discount date by clicking the amount if necessary).
Click Pay.
Expected Outcome: Once the payment is successful, the bill should disappear from the Open Bills tab. If the payment remains on the page, go to the Failed Bills tab to find if the bill failed.
Navigate to the plugin's History Page and verify that the Paid Amount correctly reflects the discount term deduction.
Adjustments Setup and Payment
Verify that the plugin correctly applies a debit adjustment (credit memo) during the bill payment process.
In Intacct, go to the Bill page and create a new bill, filling in all mandatory fields.
Create an Adjustment (credit memo):
Navigate to Accounts Payable -> Adjustment.
Create a new Adjustment, ensuring the type is Debit Memo.
Complete all required fields.
Go back to the Adjustments page and confirm that the new debit memo appears in the list.
Expected Outcome: The bill should disappear from the Open Bills tab upon successful payment. If the payment remains on the page, go to the Failed Bills tab to find if the bill failed. You can also view payment status in the History screen of the plugin.
To complete the test, verify the following:
- From the History page, verify that the bill's Paid Amount correctly accounts for the adjustment.
- Return to the plugin's Pay screen (or vendor detail). Verify that the Credits Available balance has been correctly reduced by the amount you applied to the paid bill.
Failed Bills
All bills will automatically show as successful after clicking Pay. To test the process for a failed bill, create a bill of $1991.00. Pay this bill on the Pay Bills screen.
Expected Outcome: The bill should automatically fail and remain on the Open Bills page. An error message should also appear on the Failed Bills screen.
The bill's status should remain Posted.