Release Notes (NetSuite)

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Also see: Entity Bank Detail Release Notes

We've improved Positive Pay file generation to ensure payee names match your printed checks seamlessly. The system now reliably prioritizes custom check payee details, such as "Print on Check As," ensuring accurate vendor information, smoother bank processing, and a more streamlined payment workflow. 

We've added an automated workflow step to our onboarding wizard. New users will see one additional step during initial setup:

We're excited to introduce the Sandbox Checklist via the Portal, a guided, self-serve onboarding experience built directly in the FISPAN Portal to help clients get the most out of their Sandbox environment. The Sandbox Checklist is a structured list of post-onboarding sandbox checklist that guides clients through the plugin. This allows them to gain immediate clarity on the next steps once they are onboarding. It eliminates the guesswork by giving clients a clear, prioritized path through FISPAN's core capabilities, at their own pace.

Also, Product Assistant is now available on the Payment Approvals pages. Product Assistant uses AI to instantly cross-reference your questions with our Product Guide, delivering real-time answers and direct links to the relevant documentation. It searches publicly available Product Guide content and provides trusted guidance, feature explanations, and links to source documentation directly in the experience. Product Assistant is a guidance tool only and does not make changes in the ERP or plugin.

We’ve enhanced the plugin experience with a refined user interface designed to create a more seamless and consistent experience across systems. Driven by customer feedback, these enhancements improve usability and navigation, seamlessly matching the native NetSuite interface, while maintaining the workflows users know today. This release includes visual updates only; no functionality or processes have changed.

We’ve resolved a scrolling issue on the Balances and Transactions page, ensuring that clients with extensive account lists can now effortlessly view and access all bank accounts beyond the initial screen layout.



We are excited to announce a streamlined UI refresh and enhanced data visibility for our clients. This update focuses on better organization for diverse account types and improved transaction tracking.

The page you know as Balances and Transactions is evolving. To support our expanding ecosystem of account types, we have rebranded this space to Bank Accounts. This new UI provides a cleaner foundation for managing multiple financial streams in one place.

For more information, please refer to our Product Guide: Managing Bank Accounts (NetSuite)

We’ve fixed a display issue on the Pay Bills page where tooltips for bank accounts with long names weren't appearing correctly in the Confirm Payment pop-up. Now, when you hover over a truncated name, the full account title displays clearly, allowing you to verify your payment details with total confidence before submitting.

We have enhanced our Bank Feeds integration to fully support the new custom scheduling and transaction import features in NetSuite's 2026.1 release. During initial account setup, you can now independently select a custom start date to automatically sync up to 60 days of historical transactions. This update eliminates our previous "tomorrow onwards" restriction, meaning you no longer need to contact Support to backfill past data. Additionally, our service seamlessly responds to NetSuite's new custom scheduling, ensuring your data imports exactly when you need it. For clients still operating on NetSuite 2025.2, our system will automatically sync up to the last 60 days of historical data by default upon connecting.