--- title: Account Transfers (Intacct) slug: customersbank/account-transfers-intacct description: Apologies for the confusion, Without a document to refer to, it is not possible to generate a specific SEO description. SEO description is usually a concise summary or snippet that provides an overview of the document's content and helps users understand icon: {"faIcon":"fa-solid fa-money-bill-transfer"} docTags: qsTTpmTCpLZnj3pL4Rz_Z createdAt: 2023-10-06T05:27:11.798Z --- :::hint{type="warning"} **IMPORTANT:** Intacct does not allow the transferring of funds between two accounts from two separate entities. The Bank Accounts must be set up at the top level, with two different location IDs (or Fund IDs), or within the same entity (NOT at the top level). This is an Intacct limitation. ::: *** ## Requirements The **Account Transfers** feature within your bank plugin supports transferring funds between two accounts within the same entity. To ensure a successful transfer, please verify that the following prerequisites are met: ::::WorkflowBlock :::WorkflowBlockItem Both the source and destination accounts must belong to the same entity. ::: :::WorkflowBlockItem The associated General Ledger (GL) accounts must not have Required Dimensions configured. ::: :::WorkflowBlockItem Ensure that either the Cash Disbursements (CD) or Cash Disbursements – Cash-basis (CDC) Journals are enabled. ::: :::: *** ## Making a Transfer When using Account Transfers, ensure your Intacct bank accounts are correctly mapped to the appropriate bank accounts. To initiate transfers between bank accounts within the same subsidiary (Intracompany) or between accounts in different subsidiaries (Inter-company), follow these steps. :::::WorkflowBlock :::WorkflowBlockItem ### Open the Account Transfers Page Go to Customers Bank and select** Account Transfer**. ::: ::::WorkflowBlockItem ### Enter the Transfer Details The transfer form has two sections: the **From **(source) account and the **To** (destination) account. When you select an account, you'll see both its **Book Balance **(from your accounting records) and **Bank Balance **(from your bank), along with the time each balance was last updated. Complete the following fields: - **From Account:** Select the source bank account from the dropdown. - **To Account:** Select the receiving bank account from the dropdown. Only accounts in the same currency as your From account will appear. - **Amount:** Enter the amount to transfer. If the amount exceeds your current balance, a warning appears, but the transfer is not blocked. Proceed only if this is intentional. - **Memo** (optional): Add a note for your records. If you leave it blank, the system will automatically add: *"From \[Source Account] to \[Destination Account]."* When all fields are complete, select **Transfer **to continue. :::hint{type="success"} **TIP:** To start over, select **Clean Form**. This clears all entries while keeping the Account Transfer window open. ::: ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/qLfS9vJ4tpFtJq0Qy99AU_fispan-sync-a2a-account-transfer-popup.png" size="80" width="800" height="465" caption="Initiate a Transfer" position="center" darkWidth="800" darkHeight="465" showCaption="true"} :::: :::WorkflowBlockItem ### Review and Confirm A summary of your transfer will display: - From and To accounts - Transfer amount and currency - Your memo (or the auto-generated one) - A warning banner, if the amount exceeds your balance If everything looks correct, select **Confirm Transfer.** ::: :::WorkflowBlockItem ### Transfer Submitted A brief loading screen appears while your transfer is submitted. If successful, a confirmation screen displays your unique **Transfer ID** for reference. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/LCBkI-2sYYr3cb5GM5jbq_fispan-sync-confirmation-popup.png" size="60" isUploading="false" position="center" width="800" height="600" darkWidth="800" darkHeight="600" showCaption="false"} ::: ::::: *** ## Viewing Your Transfer History You can track the status and details of every transfer on the **Account Transfers **page. Each record includes: - **Status:** Whether the transfer completed, is still processing, or failed. - **ID:** Your unique transfer reference number. - **Date:** When the transfer was initiated. - **From:** The sending account. - **To:** The receiving account. - **Amount:** The amount transferred - **Memo:** Your note, if one was added (or the auto-generated one) - **Status Message: **Additional details, particularly if something went wrong *** ## Filtering and Exporting - Use the filters at the top to narrow results by account, amount, date range, status, or Transfer ID. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/-RnbmTjCIQB2amMyu-RXG_fispan-sync-a2a-filters.png" size="40" isUploading="false" position="center" caption="Select Show Filters" width="800" height="888" darkWidth="800" darkHeight="888" showCaption="true"} - Select the **download icon** to export your transfer history as a CSV file. ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/JRoiXiGLpWK-hKqmWdp8u_fispan-sync-a2a-export-csv.png" size="50" isUploading="false" position="center" caption="Select Export CSV" width="800" height="179" darkWidth="800" darkHeight="179" showCaption="true"} *** ## Viewing Transfer Details Select any row to open a detailed view, which includes: - **Full transfer information**: Accounts, amount, memo, and who initiated the transfer. - **Action Log: **A timeline showing every step of the transfer: - When the request was received - When the instruction was sent to your bank - When the transfer was completed (or why it failed) ::Image[]{src="https://api.archbee.com/api/optimize/MM6nC_bKbIkwCRqiFZqEu/4ZZcn-Vdlvjh9JbyZnDac_fispan-sync-a2a-transfer-details-popup.png" size="60" isUploading="false" position="center" caption="View Transfer Details" width="800" height="453" darkWidth="800" darkHeight="453" showCaption="true"} *** ## Transfer Statuses | **Status** | **What It Means** | | --------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Completed** | The bank processed the transfer and the transaction was recorded in your accounting software. | | **Processing** | The transfer instruction has been sent to your bank. Waiting for confirmation. | | **Validation Failed** | Something prevented the transfer from going through; for example, a configuration issue or missing account details. Check the **Status Message** or **Action Log** for specifics. | *** ## FAQs :::ExpandableHeading **Why do I get the ‘\[BL01001973] Invalid Journal CDJ selected – Pick a valid active Journal.’ error message?** This error occurs because the required journal has not been configured. To resolve this, navigate to **General Ledger → Configuration → Journals **and create a new journal. Ensure the journal symbol is set to **CDJ**. ::: :::ExpandableHeading **What happens if the transfer is voided before it is processed at the bank?** In this case, the plugin changes the value of the original journal entries to 0 and marks it as: 'Voided \{amount} Transfer – \{original message}.' You can always find the status of the transfer in the History tab. ::: :::ExpandableHeading **When doing a transfer between different location IDs, how do I know which accounts are debited/credited?** Intacct natively supports the balancing of such transactions. Check the inter-entity map, which summarizes the balancing of any transactions between different location IDs. ::: :::ExpandableHeading **Where can I change my inter-entity map?** Navigate to **Company -> Set up -> Inter-Account Mapping**. ::: :::ExpandableHeading **What happens if I do not include a memo in my transfer?** In this case, the plugin will automatically add a memo following From bank account (sourceBankName) to bank account (destBankName). This is the same as Native Intacct. ::: :::ExpandableHeading **Can I transfer money between two different currencies?** No, both the ‘to’ and ‘from’ accounts need to have the same currency. The ‘to’ account will only show the accounts that have been matched and that have the same currency. :::